Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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One of the best apps on the Shopify App Store. Very helpful, thank you for making it free as well!!
I have had the worst experience with this team for the past 2 weeks.
They've been stalling me on the import customers through CSV.
They made me feel like i was doing something wrong when the app is not working properly!!!
And we have been with over 50 e-mails and chats back and forth, with them always saying the file was not good - and also requiring fields like birthdates and phone numbers (which you need to invent) and even so, file does not upload. TERRIBLE EXPERIENCE EVER!!! Especially because they put the fault on the file you're trying to upload and make you feel like you're the stupid one. Very bad experience and lost 2 weeks
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
I used the app to help gain more subscribers for my newsletter and it is wonderful. Customer service is very helpful. Love this app.
Great and fast customer service! Very happy so far! The page builder is super easy and has clean design.
Seems like great options for the Shopify store. Will need to experiment more with it and see what the results are
Easy app. Everything speaks for itself and when you have a question they will help you straight away. :)
I love the app. Meet the function I need. Such as sending abandonment emails. Customer service response speed is fast.
Easy to use, intuitive application, good technical support. The app has many utilities, such as abandoned cart recovery emails, subscriptions, discount codes ... Fully recommended app
Simple app for emails, pop-ups, bars, abandon carts, conversion tools and so much more! Great and responsive customer service.
Great and quick support. App is working very good and great to know that the support team answers quickly.