Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

October 30, 2019

One of the best apps on the Shopify App Store. Very helpful, thank you for making it free as well!!

Louisant
United States
About 1 year using the app
November 18, 2021

I have had the worst experience with this team for the past 2 weeks.
They've been stalling me on the import customers through CSV.
They made me feel like i was doing something wrong when the app is not working properly!!!
And we have been with over 50 e-mails and chats back and forth, with them always saying the file was not good - and also requiring fields like birthdates and phone numbers (which you need to invent) and even so, file does not upload. TERRIBLE EXPERIENCE EVER!!! Especially because they put the fault on the file you're trying to upload and make you feel like you're the stupid one. Very bad experience and lost 2 weeks

COZY DETAILZ
Portugal
About 1 year using the app
AfterShip replied November 18, 2021

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to providing the best support at all times. We are assigning a support executive to check and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

September 2, 2022

I used the app to help gain more subscribers for my newsletter and it is wonderful. Customer service is very helpful. Love this app.

Home Decor & More
United States
About 1 year using the app
December 20, 2021

Great and fast customer service! Very happy so far! The page builder is super easy and has clean design.

Licuado Wear
United States
About 1 year using the app
January 14, 2020

Seems like great options for the Shopify store. Will need to experiment more with it and see what the results are

Southern Sporting Goods LLC
United States
About 1 year using the app
May 18, 2021

Easy app. Everything speaks for itself and when you have a question they will help you straight away. :)

Biowijn
Netherlands
About 1 year using the app
August 16, 2021

I love the app. Meet the function I need. Such as sending abandonment emails. Customer service response speed is fast.

shinymarch.com
United States
About 1 year using the app
July 16, 2021

Easy to use, intuitive application, good technical support. The app has many utilities, such as abandoned cart recovery emails, subscriptions, discount codes ... Fully recommended app

HVN Sunglasses® | Premium EYEWEAR. 🕶
Spain
About 1 year using the app
April 22, 2021

Simple app for emails, pop-ups, bars, abandon carts, conversion tools and so much more! Great and responsive customer service.

Hookain
Australia
About 1 year using the app
November 10, 2021

Great and quick support. App is working very good and great to know that the support team answers quickly.

TUTAKA
Germany
About 1 year using the app