Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited November 6, 2022

The app's customer service was superb. It didn't matter what time it was they always answered and were kind and polite. If was confused about anything they were there to help.

La' Paris Candles
United States
About 1 year using the app
Edited January 4, 2022

Respond promptly, can solve the problem immediately, the efficiency is very high, I feel they are very professional

Ciciful
Hong Kong SAR
About 1 year using the app
February 22, 2022

really good response and quick and fast solution. i recommened all to use this app. thank you lovis for your response.

Legend Perfumeria
Chile
About 1 year using the app
Edited February 14, 2021

customer service was fantastic fast to respond and assisted with all my questions and resolved promptly happy with the results so far

IcedByC
United Kingdom
About 1 year using the app
October 31, 2022

Her work was awesome!!! She helped a lot and it only took a minute for her to fix the problem I was facing!

LATCH BRAND
Spain
About 1 year using the app
June 30, 2021

Great App, and responsive customer service! Automizely is a big help with collection valuable customer information and putting it to use to improve the customer experience and increase sales.

AnthonyQuintana.com
United States
About 1 year using the app
July 9, 2021

I used this app and it works amazingly. You have many different opinions to customize the pop-ups and emails. the support chat is also very helpful and responds very fast.

Lunar Loops
United States
About 1 year using the app
Edited October 31, 2021

I am very grateful for Aditi service, he was very attentive and directed me correctly what I should do, I really recommend the platform and I love the support service.

Bigoo Shop
Portugal
About 1 year using the app
Edited December 26, 2021

Very quick and helpful customer service at any time of day. Great stuff! Issue resolved within minutes.

The Made in Canada Store
Canada
About 1 year using the app
AfterShip replied June 9, 2021

Thank you for your kind words and a valuable suggestion. We will surely pass this on to the developer team. Hope we could make your experience worth a 5-star rating.

Regards,
Nitish
Team Automizely

August 9, 2022

Aparna was super helpful and quickly helped me figure out how to fix a problem I was having! Great customer service! :)

Kove and Krew
United States
About 1 year using the app