Reviews (2,232)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

November 26, 2019

I really like this app, can wait to try all the features. It will be better if it have more designs of pop ups.

Hugga Store
Colombia
31 minutes using the app
December 17, 2022

chat help is great, i just started trying out the app so i will review it after a few days when i get a better feel of things

Udda Budda
United States
30 minutes using the app
AfterShip replied December 19, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

Edited October 8, 2019

I've used this app and it works correctly. The email marketing message was awesome. They should add more free features to their app. The experience was very good.

Crossconnections.com.pk
Pakistan
29 minutes using the app
AfterShip replied October 11, 2019

Thank You for the review.
Can you please help us understand which all new features you will want to see in the future?

December 10, 2021

1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.

Rich Gone Broke
South Korea
37 minutes using the app
AfterShip replied December 10, 2021

Thanks for sharing your valuable feedback. 

We are disappointed to know that you did not have the best experience using our app.

The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion.

As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.

I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter.

Regards,
Neelima Aggarwal
Team Automizely

March 24, 2020

Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.

Nine Shapes
United States
36 minutes using the app
AfterShip replied March 27, 2020

Hello,
I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails
Thanks
Team AfterShip

November 11, 2020

Just installed it, and made a pop up for subscribing to our Newsletter. All seems to be working great so far!

The Little Apple
United States
25 minutes using the app
AfterShip replied November 12, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Riyaz

June 18, 2020

I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?

House Of Beauty by Paris J
United States
33 minutes using the app
AfterShip replied June 19, 2020

Hello,
Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you.
Thanks
Team AfterShip

July 14, 2021

GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,GOOD, AMAZING, I LIKE IT,

VPOOX
China
23 minutes using the app
AfterShip replied July 14, 2021

Thank you for your kind words.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team Automizely

Edited December 2, 2019

Seems really simplistic and solid interface. The app get the job done for our needs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Holistic Blends
United States
23 minutes using the app
April 2, 2022

Amazing customer service. Just hoping they add more pop-up style features. Such as informational pop-ups where a customer can agree to the info before starting.

Euphoric Rave Wear
United States
21 minutes using the app
AfterShip replied April 4, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our support team. I understand you would like to have the option of having informational pop-ups where a customer can agree to the info before starting.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Rupam
Team Automizely