Reviews (6,381)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

March 22, 2024

Easy to work with. Very efficient. And the task was completed in 5 minutes. Thank you very much

Remy Man Products
United States
About 1 month using the app
March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

February 20, 2024

Great experience, customer support was fast and fixed the issue with ease. Highly recommend!

Proatein Mealz
Canada
14 days using the app
November 3, 2023

Awesome help! Thank you so much for being here for me every step of the way. I'm excited to see how this works.

SN Wigs & More
United States
6 days using the app
January 21, 2024

It was great to be able to talk to Jai and get all the help I needed, Thank You

The Wood Shape Store
United States
2 months using the app
November 24, 2023

Easy to use, great support and all around a great marketing tool for our business.

Swap Boutique
United States
24 days using the app
March 4, 2024

5 star for up in coming brand owners that is trying to do sms and gmail markting

RISK TAKERS
United States
2 months using the app
April 16, 2024

the best customer service i have ever known

Deoilee
Lithuania
About 2 months using the app
May 6, 2024

EASY TO USE AND QUICK

Halo&Sky
South Africa
15 days using the app
November 27, 2023

Karan was great help when i struggled with removing the branding watermark. Very prompt and quick support!

Janna & Co. Jewellery
United Kingdom
10 months using the app