Reviews (2,448)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

September 11, 2021

Great app, easy to work with. Great customer service, quick response…..
I would recommend this app.

Earth Mother Shoppe
United Kingdom
About 2 hours using the app
AfterShip replied September 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

September 27, 2021

The app is very easy to set up, and when I had an issue I got excellent support! I love that you can use the free services to see if its a good fit

4GiftGivingUSA
Canada
5 minutes using the app
July 3, 2021

I used this app on another store and now I am installing it on my new store - it does so much and the email marketing is great. The staff are also very helpful.

Magnetic Mobility
Ireland
5 minutes using the app
January 2, 2024

never had a service do a google meet and show you real time how to fix a issue! love it

Just A Sip Shop
United States
5 minutes using the app
August 20, 2021

Very prompt support! now i expect more customer. .....................................................

coscora
South Korea
About 2 hours using the app
AfterShip replied August 20, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

August 4, 2020

Awesome to be free. Really good surface and intuitive. I would like to try the premium plan soon to check it

micase
Colombia
5 minutes using the app
January 18, 2022

I used this app to have a pop-up and quick checkout. This is a very easy app and helpful customer service. I really love this app. Thanks a lot.

American Air Suspension
United States
5 minutes using the app
Edited December 5, 2021

Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.

The Ayurveda Shop
Canada
About 2 hours using the app
AfterShip replied December 6, 2021

I am glad to know that you are happy with the customer service support and the app.

Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

November 28, 2019

Testing this out. So far so good!

EMFURN
Canada
4 minutes using the app
July 3, 2020

It has a lot of what you need. I hope they release some tutorials to walk through how to use the app

Vision Wear
Canada
About 2 hours using the app
AfterShip replied July 13, 2020

Hello,
You can go to our blogs or help center to have a better understanding of the offerings:
https://help.automizely.com/hc/en-us/categories/360001975513
https://blog.automizely.com/
Thanks