Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and top-notch customer service. It offers email automation, segmentation, A/B testing, and SMS marketing tools, along with customizable templates and detailed reports. Merchants value the ability to tailor messages based on customer behavior, leading to increased engagement and sales. The app's responsive customer service is frequently praised. It integrates seamlessly with stores and offers numerous free features, making it ideal for beginners. It's recognized as one of the best for email marketing and pop-ups, and is seen as an effective tool for boosting sales.

August 23, 2021

Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.

Los Olivos Markets
United States
3 months using the app
AfterShip & Automizely replied August 23, 2021

Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience.

Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app.

Regards,
Nitish Kumar
Team Automizely

September 3, 2020

Decent for the price.
I would recommend if you're just getting started and on a budget.
Wish there was more than 1 newsletter layout.

BW Graphics
United States
3 months using the app
AfterShip & Automizely replied September 7, 2020

Thank you for your feedback. We support various customization features in newsletter layout currently but I have communicated your requirement to our product team to add a few more.

Edited September 21, 2019

I have installed this app to help me increase sales. My experience so far has been great as the app is very easy to use. I will provide you with further feedback.

LCV Designs and Decor
South Africa
3 months using the app
AfterShip & Automizely replied October 11, 2019

Thank you for your review.
We are awaiting eagerly for a further feedback.
Do keep us posted at support@automizely.com.

October 7, 2021

There are a lot of useful tools. I would appreciate it if lesser items would be enabled from the start without given consent though!

Breeze Studio Art
Austria
3 months using the app
AfterShip & Automizely replied October 7, 2021

Thanks for your valuable feedback about lesser items being enabled from the start without given consent. I am sorry for the inconvenience this has caused you.

We are also pleased to know that you found the app and its tools useful.

We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited December 27, 2019

This app works well and attracts customers. Hope this app continues to develop。Good job, great, keep it up

FeatureMall
China
3 months using the app
August 10, 2021

Your service is fast and helpful. I like the templates available and the way sent emails are reported.

GOLLY GOSH
New Zealand
3 months using the app
AfterShip & Automizely replied August 10, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users.

I am glad to know that you liked the templates and the way sent emails are reported.

We would also ensure that you always experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com for any feature request.

Regards,
Rupam Sarma Tamuli
Team Automizely Marketing

July 1, 2021

Just spent some time with Customer service chat helping me set up the app. So far, it looks nice and support is helpful. The UI is no the most intuitive or user friendly, but that can be improved.

lucylittle
United States
3 months using the app
AfterShip & Automizely replied July 1, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Team Automizely Marketing

April 14, 2021

good app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ATRIA JEWELS
India
3 months using the app
AfterShip & Automizely replied April 15, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely Team

October 25, 2020

Didn't try the features but needed help to setup a few things, and the costumer service was great! Very kind and patient. Nice support!

BRIFION
Portugal
3 months using the app
AfterShip & Automizely replied October 26, 2020

Glad to know you had good experience with the app and our support. Please let us know how can we earn a 5-star rating here.

October 13, 2021

Automizely is straightforward, reliable and easy to use! Great for newsletters, welcome emails, product emails and marketing analytics as well.

Art2go.com.au
Australia
2 months using the app
AfterShip & Automizely replied October 13, 2021

Thank you for your valuable feedback.

We are pleased to know that you are exploring our app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely