Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

September 11, 2020

Great app! Highly recommend it to starters who aren’t familiar with shopify and you’ll save a lot of time searching for free apps by using this!

Your Leather Guy
Singapore
2 months using the app
AfterShip & Automizely replied September 13, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

June 5, 2020

quite nice, IDK if its a glitch that some sections don't show up sometimes though. Everything else seems good so far

Aqua Works
Canada
2 months using the app
AfterShip & Automizely replied June 9, 2020

Hello,
Thank you for your feedback. COuld you please specify which are the sections you are facing issues with. We will get this checked from the backend.
Thanks
Team AfterShip

December 12, 2021

goeie app tot nu toe (gratis versie), en goeie klanten service. alleen een minpunt dat er standaard al een paar acties worden uitgevoerd die je achteraf moet aanpassen naar wens.

Life On Gears
Belgium
2 months using the app
AfterShip & Automizely replied December 12, 2021

Bedankt voor het delen van uw waardevolle feedback. 

Bepaalde functies zijn automatisch ingeschakeld om de aandacht van shoppers te trekken en de verkoop te stimuleren. Deze functies kunnen echter eenvoudig worden uitgeschakeld en aangepast, naar goeddunken van de gebruiker.

Het is altijd leuk om de vereisten van onze gebruikers te kennen, zodat we aan hun verwachtingen kunnen voldoen en een boeiende ervaring kunnen bieden.  Ik heb uw suggesties genoteerd en doorgestuurd naar ons productteam.

We streven er voortdurend naar om de applicatie te verbeteren en werken aan de suggesties die onze gebruikers ons hebben gegeven. Dus in de toekomst zult u blij zijn om meer verbeterde functies te zien om uw ervaring met de applicatie te verbeteren.

Groetjes
Neelima Aggarwal
Team Automizely

July 9, 2021

For a free app they have fast customer service. Just started using it will update as I go. Thank you

Sleet Jewelry Designs
South Africa
2 months using the app
AfterShip & Automizely replied July 9, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Rupam
Team Automizely Marketing

June 16, 2021

Its a really great app. I recommend it , sending emails and marketing for my brand has never been easier.

Imi works
South Africa
2 months using the app
AfterShip & Automizely replied June 16, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. 

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

Edited September 29, 2021

Aditi was very helpful. Answered my question very quickly ... thank you
One thing that I dont like about the app is that when first installed, it automatically set certain apps up and made them active without my knowledge. No parts of the app should be active UNTIL approved by the business owner. I had no idea this was happening.

BuddhistDude Vapes
Australia
2 months using the app
May 6, 2022

Quick and professional support, highly recommended...........................................................

urcosplay
China
2 months using the app
AfterShip & Automizely replied May 6, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our customer support.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Rupam
Team Automizely

Edited February 15, 2020

Pas mal, très professionnel, j'apprécie énormément, cela augment aussi la social proof, et moi jaime

FORDJAMES
France
2 months using the app
June 28, 2020

i use this app to help me out with email marketing. im just starting my online store and there is so much to do. this app helped me with customer service.

EPIC SUMMER
Mexico
2 months using the app
AfterShip & Automizely replied July 1, 2020

Glad to see the app was helpful. Please get us a better rating if you are satisfied with the app.

Edited January 8, 2020

Nice app and nice features, waiting to see the Abandoned Cart feature get released! All in all, a nice app, I recommend it, you should install it. Also, would love to get some customization options for the sales pop. Oh and also, the sales sticker doesn't work and just makes the first picture completely blank.. 4/5 stars.

Tusinde.com
Canada
2 months using the app