Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

April 24, 2021

Amazing app. Very Good. 5 stars !
I highly recommend this app to everyone. It helps you increase your income by doing good advertisements and retaining customers

Y-Home
Canada
7 months using the app
October 8, 2019

Just seeing if this app really works so i have to support them for it to work.. So I also need 100 characters

DEALS DOT DEALS
United States
7 months using the app
Edited April 7, 2021

Really easy app to use and edit pop-ups and e-mails. Few things that can't be done which limit creativity, but works just fine and support is responsive. Has been useful to our needs.

Etnias Mundi
Brazil
7 months using the app
AfterShip replied April 7, 2021

We are glad to know your experience with the app and hope it does wonders for you.

Feel free to get in touch with us if you have any suggestions. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish

Edited January 20, 2020

we have been using this app since a week and so far its doing a gr8 job. its a nice app and its free...so no harm in trying it...go for it...so far its good we just wish they had a recurring notification setting as its a little tiring to keep making campaign messages again and again..gr8 app...must have

AWWALBOUTIQUE
India
7 months using the app
December 21, 2021

Great app and very responsive support team, it does what it says on the tin. Will continue to use it

Jelly Fabrics Ltd
United Kingdom
7 months using the app
March 4, 2024

Great customer service!

Bijut Collection
United States
3 months using the app
October 11, 2021

Amazing Service. Ravi was quick and also resolved my issue within 10-15 mins and was patient as well. Keep up!

Aarsaa India
India
7 months using the app
February 8, 2020

This is a wonderful app was looking for something like this, I would suggest others, the app should have more settings for the pop-ups and have more templates for the pop-ups too.

Swifteria
Hong Kong SAR
7 months using the app
November 29, 2021

Love this app, easy to custom, customer service is great ! I have to see it work further more but for now settings is great and easy going.

L'indisciplinée
France
7 months using the app
January 7, 2022

It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.

27th & Rose
United States
7 months using the app
AfterShip replied January 9, 2022

I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.

Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely