Reviews (6,307)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive features such as email automation, segmentation, A/B testing, and SMS marketing tools. They find the customizable email templates and detailed reporting particularly useful. The app is praised for boosting engagement and sales through personalized messages. Despite some concerns about pricing, it's recommended for small businesses and beginners due to its integration with Shopify, ability to build email lists, run campaigns, and create coupons. The customer service is also commended for its responsiveness.

April 27, 2021

Abhishek spent a considerable amount of time helping me through some issue on my side. He was very helpful. I need this app because I can customize the email response and pop up subscriptions using it.

Growing Vertical Farming Urban Farm
United States
6 months using the app
June 28, 2021

Muy buena atención, contestan muy rápido. El soporte técnico es excelente. Me han ampliado la cuota y quitado el banner de forma rapida.

PRACTIC DOMUS
Spain
6 months using the app
September 1, 2021

awesome app!! i love the chat now assistance, very fast and helpful!!!!
Shristik was awesome.........

MandanaLuxurySwim
United States
6 months using the app
October 11, 2019

Seems it's really good app and free, hope it can help us get more orders, it need to add 100 characters, haha, never mind, that's needed, thank you!

Tinspirk
China
6 months using the app
Edited November 18, 2021

Nice all-in-one app. Good customer service. Love the feature easy to custom different pop-ups with coupons.

Bazicstore
United States
6 months using the app
AfterShip & Automizely replied November 16, 2021

Thank you for sharing your feedback with us.

It is unfortunate to know that we did not meet your expectations. Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

March 26, 2021

i really like how it does , and im so exited avout it and the employees are so nice . than you so much,.

D.beautyshopx
Netherlands
6 months using the app
Edited September 2, 2021

Ich habe diese App für meinen Onlineshop verwendet. Mir gefällt sehr wie einfach sie zu handhaben ist. Die automatischen Emails sind einmal zu erledigen, danach muss man sich keine Sorgen mehr machen. Es wäre gut wenn, sie noch etwas mehr auf Deutsch übersetzt werden könnte. Das würde uns einiges erleichtern, aber das ist meckern auf hohem Niveau. ^^ Der Support ist auch sehr nett und die Bearbeitung meiner Fragen sind schnell erledigt!

PrintMemory
Austria
6 months using the app
August 25, 2021

awesome APP, the customer service is always online, and very helpful, you really have to try it. 5 stars.

UNiCOA
China
6 months using the app
January 10, 2022

Prabha has been a great help! The online chat tool has helped me navigate problems that I have run into and someone is always eager to assist.

Sozo Athletica
United States
6 months using the app
Edited October 13, 2020

I really love this app! It's a one-stop app for all the functions you need to get your online store going, it saves me money, and I don't have to go to 20 different apps to make changes - saving me a BUNCH of time!

AFG Designs
South Africa
6 months using the app
AfterShip & Automizely replied August 21, 2020

Thank you for your appreciative words. Glad you have a great experience with the app.