Reviews (6,374)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, with team members like Jai, Karen, and Ayushi often highlighted for their helpfulness. It's noted for being user-friendly and easy to set up, ideal for those new to email marketing and SMS. The app is effective in boosting customer engagement and business growth with features like email campaigns, automation tools, and insightful dashboards. Additionally, it's considered cost-effective, offering valuable free features that benefit new or expanding businesses. The responsive support team and educational resources also contribute to a positive user experience.

October 4, 2020

I just downloaded the app and am loving it so far! The only thing it is not doing is allowing me to input my address in Canada on the dashboard home page setup. For some reason its not accepting Canada in the phone number section. Automizely's address is showing at the bottom of my mail outs. I'm on the free version, not sure if that maybe the reason why?

Two Sistahs Beauty Lounge
Canada
7 months using the app
AfterShip replied October 5, 2020

Hello, I have checked your account and have added the phone number. Please let me know if you are looking for any changes.

December 11, 2021

i just started used the app but feel like nice
i appreciate the support team my problem has been solved quickly

petsmartech
United Arab Emirates
7 months using the app
Edited March 18, 2023

At first this app seem great but 2 weeks later and I can’t even get in the app.

I’ve tried multiple different browsers, cleared cookies and caches and still nothing. Customer service takes forever to respond. Can’t access anything. And 1st time you ask for help they’re quick to help so they can force you to leave a good review.

Don’t do it, def find you another app cause I Definitely will be looking for a better app.

DashofLights
United States
7 months using the app
February 25, 2021

great help and customer service, fast response and easy to understand. I found this app from a tiktok!

c o m o d o
Canada
7 months using the app
Edited April 14, 2020

There is much better elsewhere.
And social proof is bug : variable ICITYI does not work.
At the end : loose a lot of time and app deleted
no button to send bug and ask for help

CLUB VIP France | Boutique Officielle.
France
7 months using the app
AfterShip replied May 26, 2020

Hello,
Thank you for your feedback. We have tested and found that the features are working fine. Could you please check again and let us know if you still face any issues.
Thanks
Team AfterShip

May 26, 2021

I would like to recommend this app for all whom want to have email marketing in place. The support is very interactive and also to interface easy to use.

ANTON HOJDA | Official Site
Romania
7 months using the app
September 11, 2021

This app is perfect for pop up notifications! it has really helped bring customers to my store and drive up the traffic

Aether Jewels
United Kingdom
7 months using the app
April 12, 2022

Very user-friendly, easy integration and helps accomplish tasks efficiently. Quick and easy customer service, always friendly and helpful. Highly recommend!

LuxBunx
United States
7 months using the app
August 28, 2021

So far I'm loving this app. I am using email marketing and the pop-up on my store www.designgaff.com
Everything is so well laid out and it is so easy to use. I have reached out to customer support a couple of times now and they have replied within minutes. Superb app and service.

Design Gaff
Ireland
7 months using the app
June 26, 2021

I used this app for my website and they do great! Amazing costumer service they helped me a lot to better my shop!

Casenoob
United States
7 months using the app