Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

May 7, 2020

Has a lot of great features, def recommend! And I just love it that its totally free. Provides HUGE value. Thanks!

MATTERS AB
Sweden
5 months using the app
June 9, 2021

This app is really great and the support team is awesome, these guys literally responds within minutes. Keep up the good work

The midas star
India
5 months using the app
November 21, 2019

very good!!! i recommend this app for every one! looks good and work very fine. install and check!!!

Uroki Natury
Poland
5 months using the app
May 1, 2021

only just started using the app but the features are exactly what i needed, very easy to use. Customer service is brilliant, answered questions straight away!

Lucy Ashton Jewellery
United Kingdom
5 months using the app
June 27, 2023

Excellent Customer Service. Operative was very helpful in helping to configure logo and email address. Thanks

BATH and BODY ONLINE
United Kingdom
5 months using the app
January 19, 2022

I mean, the email campaign templates are easy to use and creative, export of clients list into app is seemless, the support (and Lovish in particular) have made great effort and huge help in resolving my issues with domain verification. 4 stars only for lack of seemless domain verification with google, and this is google's fault, btw. would have been 5 stars otherwise

colorpasta
Latvia
5 months using the app
AfterShip replied January 20, 2022

I am glad to know that you are happy with the app and the customer service is also very helpful.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

February 23, 2021

Nuestra experiencia está siendo, por el momento, muy buena. Es una herramienta muy útil, con diferentes funcionalidades y con un servicio técnico de 10.

Petculiari
Spain
5 months using the app
January 27, 2021

Very easy to use and customer service is great. Thank you guys for making it so easy! I like how the interface is so simple to understand.

BirdBox Jewelry
Canada
5 months using the app
AfterShip replied January 27, 2021

Hello,

Thank you for your feedback.
Please feel free to reach if you need any further help.

Regards,
Mukul Saxena

Edited July 8, 2021

very help and fast customer service operators the interface its really easy to follow as i have used others that just didn't integrate with my site but this seemes to working well so far

MadAbbottDesigns
United Kingdom
5 months using the app
April 27, 2021

I am rating the customer service, not the App! the app has just been set up so I am looking forward to seeing what it can bring in.
The customer service team was extremely helpful and walked me through excatly each step. Thanks for your hep!!

ᴘᴜɴɴʏᴢ™
United Kingdom
5 months using the app