Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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Excited to use this app in my shop. It was very simple to use and just what I was looking for. I did encounter an email campaign issue though and had to reach out to customer service. Ravi helped solve my problem fast and efficiently. Will be using this app from now on
I LOVE IT!! Thank you for this app! Super easy to use! Support is excellent!! I give it 5 STARS!! Thank you!
j'ai chercher une bonne app pour les pop up et je l'ai trouvé ! j'aime vraiment bcp et c'est simple. le support en ligne est super reactif .
This app is really helpful for making visitors into customers. I would recommend this app over any other app because its free. I was able to send messages my subscribers and automate sales.
Great customer service and the app is user-friendly. lots of options for campaigns. Love it so far :)
Do not use this app. Just use the free Shopify Email app instead, because:
1) It randomly loses my progress when I'm working on an email campaign. You have to manually save every 5 min. Are we back in 90s now?
2) Buggy user interface all around.
3) Rude and unhelpful support. I'm a web developer. I know how easily some of these bugs can be fixed, especially for a big company like theirs. The support person always ignores my suggestions and blames me for their lack of best practices.
4) Shopify Email is free and has most of the same features you need. I have 2000+ contacts that I send emails out on a regular basis. This app has been incredibly difficult to work with. I really tried to work with Automizely for weeks, because only they had the features I needed. Not any more.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
I used this app to help me get email marketing it is a very good app I suggest you download it you won't be upset with the results
So many features including setting up birthday vouchers for customers. Very helpful staff and quick to reply
Hello,
Thank you for your valuable feedback.
Please let us know if you have any suggestions for us.
In case if you face any issue or have any queries for us, feel free to use the chat option which is available 24*7.
Regards,
Sumit
Support responds quickly ! As soon as I asked for help, someone was there to help guide me !Thank You sooo much
We use this app to help send emails and it helps when we schedule them. When I had a question, Priyanka was very helpful.