Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

September 3, 2021

This is by far one if the best apps on Shopify App Store. Outstanding customer service, quick and polite.

Simple.furniture
United Kingdom
4 months using the app
Edited July 7, 2021

...........................Thanks to Ankush for your quick and kind support!! :)......................

project MIR
Germany
4 months using the app
Edited November 21, 2019

Only a simple setup, and the store can have a pop-up window. You can set your title to allow customers to subscribe to their emails.

Luckyonesie
China
4 months using the app
Edited April 23, 2020

Still going through it but. I think you have to leave a review to get it to work not sure, but everything is currently greyed out. Still working on it and will update when I know more. At present the messenger service isn't working.

Harrow and Green USA
United States
4 months using the app
December 21, 2022

good customer service , great guys, so many functions, good!good customer service , great guys, so many functions, good!

Lenovo Family
United States
4 months using the app
August 7, 2021

Easy layout. very Similar to Shopify, easy to relate to. Support has been very fast and kind with any issues or questions that may arise.

Kabbage Kollections
United States
4 months using the app
October 23, 2023

I used customer chat support to make a change to my plan. They were helpful in walking me through it and responded very quickly.

RyzOmega
United States
4 months using the app
Edited June 27, 2021

the customer care is so fast and the App is very good for beginners with all the marketing features and easy to use

Teeboat
India
4 months using the app
July 16, 2021

very good customer service, best ever. Facebook customer service sucks btw. I hope every tech company, big or small, can provide services as good as Automizely.

Casepik
Hong Kong SAR
4 months using the app
July 25, 2021

They have the best support with instant response, follow-ups and quality services. Their email server has a very high delivery rate compared to other services I tried.

FastBuy USA
United States
4 months using the app