Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

Edited December 27, 2021

I am still trying to get comfortable with the app and making a few errors. There is a lot to get familiar with but think that my ability to work with the functionality of the app will get better. Some of the functionality was not working on my side and support needed to assist. Support is great and helps a lot.

Lookstock
South Africa
6 days using the app
AfterShip & Automizely replied December 27, 2021

I am glad to know that you are happy with the customer service support.

Your feedback has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited November 21, 2019

This app is actually very very very useful and nice. It helped me a lot with my own shop and my businesses

Ffiguress
Italy
6 days using the app
December 8, 2020

Customer service is very urgent so far so good working with them. Application is very user friendly to use and pretty seamless.

YURP
United States
6 days using the app
November 26, 2020

LIKED EASY TOO USE I RECOMENDED .....................................................................

Urban Fashion Store
United States
5 days using the app
AfterShip & Automizely replied November 26, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

Edited September 2, 2021

Still learning to use it and so far so good. I like how easy it is to use, ability to customize and quick support.

BLOOM. Humidifiers Official Store
Australia
5 days using the app
AfterShip & Automizely replied September 15, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

November 19, 2021

Support was fast and helpful. Would like to see more flexibility with the pop up app -- for example, eliminating the second step, but overall the experience has been positive.

Enlingos
United States
5 days using the app
AfterShip & Automizely replied November 19, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

June 8, 2020

The app is near perfect... wish there were most to customize like the alignment of every type to place in the website.

Pic Your Mask
India
5 days using the app
AfterShip & Automizely replied June 9, 2020

Hello,
Thank you for your feedback and suggestion. We have communicated it to the backend teams to check the feasibility for the implementation of the alignment feature.
Thanks
Team AfterShip

January 23, 2020

Very easy to use especially if you are just starting! It's been hard to find an app that is free for email marketing. This is pretty great!

Hajinèt Beauty
United States
4 days using the app
August 1, 2021

So many great features. So straight forward and easy to use. Quick, helpful customer service as well.

Aufora UK
United Kingdom
4 days using the app
AfterShip & Automizely replied August 1, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Team Automizely

November 27, 2020

helpful & quick support! i do wish their sales pop ups were more customizable though. i appreciate their speedy support tho!

Loveworthy Jewelry
United States
4 days using the app
AfterShip & Automizely replied November 27, 2020

Hello,

We acknowledge your feedback.

May I request you share, what type of customization are you looking for in the Pop-ups?

One of the members will reach you so that we can help you with this part.

Regards,
Mukul Saxena