Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

September 11, 2021

ja. guter support und sehr freundlich. unser anliegen wurde über den mail-support schnell und fachlich, sachich geklärt

TECHNO MATERIAL®
Germany
About 2 months using the app
January 10, 2022

Great for support team and the increased website conversion has been wonderful. Emails are easy to design and bring in additional sales.

KR Naturals Mind & Body
United States
Almost 3 years using the app
AfterShip replied January 10, 2022

I am glad to know that you are happy with the customer service support and the increased website conversion has been wonderful.

Your feedback about the email feature has also been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited September 23, 2019

So far so good their customer service is very good as well. I only wish the directions and explanation of functional details was better. I really like the upgrade of adding the hero image.

Haute Companie
United States
About 2 months using the app
April 12, 2021

I really like this app, it’s quick to set and does what you need to do. Awesome work guys! The only think I would like to change is the fact that, in the popups, you can set the first name and surname form and not only the first name.

Epicness Audio
Italy
About 2 months using the app
August 11, 2021

i used this app , this is very helpful app and plus there is good support team , they guide through every thing.

Fashion Accessories
Pakistan
About 2 months using the app
April 29, 2020

ho usato l'app molto forte, lo consiglio a tutti di usarlo,gratuito, ma con buone funzioni,nel domani consiglio se volete scaricare un App consiglio,questa App.

ARAS-MAKE UP
Italy
About 2 months using the app
April 23, 2021

I've had this app for about a month. It definitely serves its purpose. Support has also been very helpful through chat in resolving minor issues. Thanks!

For Kids By Kids
United States
About 2 months using the app
Edited November 24, 2020

-Keeps disconnecting my store
-I added my email list of 150K + emails then they dis abled me from emailing "due to spam cause of high contacts" when I haven't even sent out an email yet.... -Horrible support that just tells you the problems been escalated to the "developer"
-It's been weeks and no changes..... DO NOT USE if you have high volume contacts... works good for under 15K contacts ..........UPDATE- their reason's to restrict my brand new account from marketing, when I have not send any emails yet, is because I have 100k subs with little sales..... I have a marketing page which bring my BRAND NEW SHOP warm leads and when I import these warm leads to be able to send marketing email, they restrict me before i can even do so DO NOT WASTE TIME AND ENERGY JUST TO BE RESTRICTED....... UPDATE 2: Logged back on to see if any changes, they removed features and downgraded me for because of this review lol It's funny because during the last update they ASKED me to give them a 5 star so they can help me out, so I just removed my review to see if they would help, but back at square one :)

Phat Bud
United States
Almost 4 years using the app
AfterShip replied November 16, 2020

We extremely apologize for the inconvenience caused. We have sent you an email to discuss the issue further.

You can also reach out to us via the chat option in your account or please email us at support@automizlely.com (24X7).

Kind regards,
Mudit

July 22, 2023

Help's out whenever you need it and quickly too. They have converted many of my visitors into buying customers

Ameliorated Aussies
Australia
About 2 months using the app
September 1, 2021

I needed to contact support and they contacted me within seconds and went further to assist me with my query in a matter of minutes. Great support, fast, prompt and friendly service, highly recommend!

Street Lane
South Africa
About 2 months using the app