Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited September 20, 2021

Thank you so much for helping resolve an issue I was having Aditi! I highly recommend this app. Customer service is fast to respond and have always provided satisfactory results to what you need help with. A++

Bee Slay
United States
About 2 months using the app
December 13, 2021

online support was great and fast. we'll be using your service again. the young lady helping us was awesome.

SIMON'S KHANDLE STATION
United States
About 2 months using the app
January 2, 2024

Assistance via chat was easy and straight forward and very helpful!

Jmara’s Closet
Australia
Over 2 years using the app
AfterShip replied January 3, 2024

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 26, 2021

Very easy to use and support is super quick and helpful! I am excited to get on subscription newsletter going

THISHAUSE
Canada
About 2 months using the app
Edited March 28, 2020

Great App, allows me to edit emails and popups but customers that subscribed to my site before I added this app aren't on the contact list

The Crochet Mane
United States
Over 2 years using the app
July 10, 2021

I just downloaded this app and I cannot believe it's free. So many options and additions I am really shocked

Two Blues
United Kingdom
About 2 months using the app
February 1, 2022

Thank you so much for being patient and helping me!!!! I was a bit confused but you stayed in my chat to help. I really appreciate that.

P Marlis Aesthetics
United States
About 2 months using the app
September 16, 2021

I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,

Kreative Designz By April
United States
Over 2 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

December 29, 2021

So far, I am really liking this app. Looks like it has all the functionality that I wanted to add to my theme. I needed help with one feature and the response time was great!

Roobie Blue American Skincare Co.
United States
About 1 month using the app
April 30, 2021

Great features. Just install the app. It's easy to set up and even if you have questions the customer service gets back to you right away. I would recommend this app to all shop owners.

Joli Minis - Bite Size Pastries
United States
About 1 month using the app