Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

April 15, 2021

The things I like most is how easy it is to use and the fact that support is there if I have a question.

Uplyft Style
United States
About 2 years using the app
AfterShip replied April 15, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Automizely Team

Edited March 20, 2020

Decent app! recommend for sure. Only flaw is their brand tag is everywhere but there's probably a way to remove that. oh well

SHMRHSTOCK
United States
About 2 years using the app
July 11, 2021

The best free popup app! Highly customizable popups and they also have 24hr support, very beginner-friendly, highly recommend overall.

MEI Official
Australia
About 1 month using the app
June 4, 2021

Amazing app. Does the work of paid apps for Free! totally recommended, also support is amazing they are always 24/7

rundailystore
Spain
About 1 month using the app
June 8, 2021

Easy to install, personalize e.g. You can remove branding if you wish and use. Great customer service. Recommended app.

Vanity Perfume
South Africa
About 1 month using the app
February 8, 2022

actually i use right now this amazing app cuz doing very well with me and solved my problems . thank you Automizely Emails& Pop Up

shopny
France
About 1 month using the app
April 13, 2020

GREAT APP! easy to use and give your store an extra layer of professionalism also their abandoned cart emails have been extremely useful

UrbanLabs.Co
Canada
About 1 month using the app
Edited December 5, 2021

Great customer support. Very well built app with lots of features. * Keep on reading for detailed review... Be aware that it does not integrate with mailchimp. Does not auto tag customers. We currently use the "newsletter" tag in mailchimp to send targeted emails to new customers when they subscribe to mailing list on our home page. This tag is added by Shopify to newsletter subscribers from the shopify popup. However since this app does not auto tag newly collected customers, there was no way for us to send them the offer in mailchimp. So the only way to use their popup and automate the offer emails is by using their email service. Th email service cost is based on the number of contacts collected by the app. The price grows and is not by number of contacts collected monthly but by total number of contacts. Have not tried the email feature, not sure if I will due to incremental cost.

The Ayurveda Shop
Canada
About 2 years using the app
AfterShip replied December 6, 2021

I am glad to know that you are happy with the customer service support and the app.

Thanks for your valuable feedback about the app not integrating with Mailchimp, also does not auto-tag newly collected customers and the email service cost is based on the number of contacts collected by the app. I am sorry for the inconvenience this has caused. Your feedback has been registered.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

September 4, 2021

An all-in-one app that does everything! Very pleased with the customer service too, they reply almost instantly to our questions/requests. Only con I would add is that for the Popup Campaigns, I wish they would add more customisation settings (fonts / sizing etc) so that it matches my website more.

WhatToWear Studio
Singapore
About 2 years using the app
AfterShip replied September 16, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users.

Your feedback has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Rupam
Team Automizely

March 22, 2022

Easy to use and customisable. Customer service is very efficient, helpful and I would recommend this app to anyone!

Sparkles & Joy
Hong Kong SAR
About 1 month using the app