Reviews (6,339)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, particularly useful for those scaling their brands. It features pop-up forms and email marketing tools, available even in the free plan, and is praised for its user-friendly interface and easy Shopify integration. The customer support, especially from staff members like Jai and Karen, is frequently highlighted for its responsiveness and effectiveness, enhancing merchant satisfaction and positively impacting business operations.

April 8, 2020

just starting, but seems really useful. still trying to figure out the "messages" section a bit, and how to add/track subscribers

Ethik Clothing Co.
United States
About 1 month using the app
Edited December 10, 2020

A useful app that helped a lot with sales conversions. Their support was really helpful & quick to respond!

AMAMI
Philippines
About 1 month using the app
Edited November 12, 2019

Just installed it but this app makes it really simple to create webpush notifications. I think this will come in very handy come Black Friday!

Phone-Cases.org
United States
About 1 month using the app
Edited August 6, 2021

They were very fast assistance and communication. I needed help and they were right there for me. It is very good. I highly recommend it.

Christopher Mens
United States
About 1 month using the app
Edited April 20, 2023

Perfect solution for anyone looking for a great and easy-to-use product. It does the job quickly and efficiently, and it is reliable and dependable.

tooltime.co.uk
United Kingdom
Almost 2 years using the app
AfterShip & Automizely replied June 24, 2021

Thank you for your valuable feedback.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

Trust us, we work really hard to make our app user-friendly and provide a great support experience.

We are available 24/7. You can always contact us via the live chat option in the app.

Regards,
Rupam
Team Automizely

January 3, 2020

Perfect app for the store, it really helps for satisfying the clients, the best features. It helps to increase the sales

Nizmma
Costa Rica
About 1 month using the app
Edited March 4, 2022

This is such a horrible app. I paid for the service to be able to send emails. They cancelled my account before my cycle was over and won't give me my money back. I can't use the serivce that I paid for and I can't get my money back neither. Give me my money back! THIS APP WORKED GREAT WHEN IT WAS FREE! THE PRICE IS FINE IF IT WORKED RIGHT. EVER SINCE THE PRICE CHANGE THE APP GLINCHES ALL THE TIME AND THE FILTERS FOR THE EMAIL DON'T WORK OR INACCURATE. i WANT A REFUND FOR LAST MONTH. HORRIBLE!

Bserene
United States
Over 2 years using the app
AfterShip & Automizely replied January 9, 2022

I am sorry to know that the app is not working as expected and you would like to get a refund for the last month.

We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

August 21, 2021

My customers love this app, I love that it sends reminders for customers who may left items in the cart.

NCCreations LLC
United States
About 1 month using the app
March 5, 2022

Very Helpful customer service, fast and quick to respond to my questions as im a beginner and not very tec savy

Sarchay & Co
Australia
About 1 month using the app
Edited July 13, 2021

This application is easy to use and helpful to boost your website's conversion rates. Has a good value too

The Craft Drinks Store
Australia
About 1 month using the app