Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

November 26, 2023

Very nice service

Noor
Germany
24 days using the app
September 10, 2023

quick response

PearlAndile
United Kingdom
Over 1 year using the app
AfterShip replied September 11, 2023

Thanks for your valuable feedback. We are glad you liked customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 12, 2021

I needed some time to work around the email varification, but the lovely team helped a lot! Good App!

Sumo Shop Hürth
Germany
Over 1 year using the app
November 30, 2020

Just set up today. I do like that all apps are combined into one and the best part is that it's free. Wish the sales proof could be edited to adjust link color.

RocknStilettos
United States
Over 1 year using the app
December 23, 2019

This app is just amazing. I like the way it helps sending push notifications. Hope in the future there will be a live chat with customers.

eWatch9.fr
France
24 days using the app
June 26, 2021

Wow, I just can't believe this app is free...The customer rep was so fast to respond and very helpful. This is an amazing app for free and I think everyone should get this in their store.

adore petz
India
24 days using the app
Edited December 27, 2019

I like what's here so far, but the way the review popup is worded, it makes it sound like more features will be unlocked once you leave a review, which would be super sketchy. I think I have it straight now.

I would love to see a meter that fills up to a certain amount, like a cart total that earns free shipping. It can really boost sales.

High Tide Gifts
United States
Over 1 year using the app
July 1, 2021

I use this app to blast out emails, selected conversion tools and abandon cart emails. The only concern I have with this app is that the customisations are limited and when I search regarding paid features, it does not explain in detail what the services are.

Milliot & Co
Malaysia
Almost 2 years using the app
AfterShip replied July 1, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

August 21, 2021

Super awesome! Fantastic support which is quick & efficient! Nitish was a great help! Highly Recommend this app!

Zen It Crystals
Australia
23 days using the app
January 20, 2021

great support, great app so far. thanks! but be preparedd there are no real analytics options. you have to tag it yourself.

MagicTack
Germany
Over 1 year using the app
AfterShip replied January 20, 2021

Hey :)

Thank you for your honest feedback.

We’re constantly working on adding more high impact functionalities that will help our users build their brand.

For example, we’ve recently added a few high-impact features to our analytics, including:

- Key email marketing campaign performance metrics
- Detailed performance analysis for individual emails
- Total revenue generated by an email campaign

Feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.

In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!