Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

October 6, 2021

Just downloaded the app to test it out. It's mostly intuitive to use but one complaint is that there isn't much customisation to do e.g. font style, sizing, etc. But if you need something really easy to use this is a great app.

Aurea Jewel
Hong Kong SAR
About 1 year using the app
AfterShip replied October 6, 2021

Thanks for your valuable feedback about the customization option. I am sorry for the inconvenience this has caused you.

We are also pleased to know that you found the app intuitive to use, We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Automizely

February 17, 2021

Ho usato quest'app, supporto fantastico veramente gentili e in 24 h risolvono il problema la consiglio

Galaxy Agency
France
20 days using the app
February 16, 2021

going pretty good so far just switched over as of today. I ran into an issue and customer service was helpful. Thanks! would give five stars but technical issue will be resolved in about 3-4 hours.

Sista Girl Hair Products
United States
About 1 year using the app
AfterShip replied February 16, 2021

Hello,

The issue has been resolved.
Please try to create the CNAME entries again and you can verify the sender email.

In case if you face any issue or have any queries for us, feel free to use the chat option which is available 24*7.

Regards,
Mukul Saxena

November 1, 2021

Easy to create landing pages on this app. I wish we could customize them more though because the customizations are similar to how to customize the shopify pages.

My Versatile Closet
United States
About 1 year using the app
AfterShip replied November 2, 2021

Thanks for your valuable feedback. I am glad to know that it's easy to create landing pages on the app and you would prefer to customize them more.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Automizely

May 21, 2021

Really helpful support team and great features. I downloaded this app to help with abandoned carts. It seems to be doing great

Isaura Bakery
United States
20 days using the app
August 26, 2021

great customer service and awesome options for the free account! The popups and the email services are great for being free to start out

MintakaCollection
United States
20 days using the app
April 13, 2020

Does what it says it will haven't got any sales but the pop ups pop up.

Works as expected tho hopefully it will turn into sales in the future tho

FatBoy Excursions
United States
20 days using the app
October 9, 2021

customer support is really good. The app is easy to use and definitely helps with increasing the beauty of your store

otk exclusive
United States
About 1 year using the app
AfterShip replied October 12, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Automizely

August 19, 2021

Amazing app! This is what I was looking for my store. Support is very good, easy to edit templates and set up.

STORE by HOOUI
Japan
20 days using the app
June 3, 2021

Quick response, helped with my query immediately and efficiently. I look forward to using this app.

PYTHIA | ΠΥΘΙΑ
Australia
20 days using the app