Reviews (6,377)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

May 8, 2021

The customer support people were quick to respond and helpful.
It was simple to use and easy to create. The design templates were also good. I would like to see more templates in the future.
Since there are many Japanese users, I would love to see Japanese language support as well.

Samuel Ashley Japan
Japan
13 days using the app
May 14, 2020

Really disappointed with this app, it pushes features and notifications automatically. Even the basic functions do not function at all. It seems that they are aiming for everything and achieving nothing.

Conscious Chemist
India
About 1 year using the app
AfterShip replied June 1, 2020

Hello,
Thank you for your feedback. Our app is designed in such a way that you have the option to disable the features that you do not want to be published. Please help me understand where exactly are you facing trouble and I will be more than happy to help.
Thanks
Team AfterShip

June 18, 2021

Just wanted to give a big Thank you to the Automizely team for fine tuning my FREE app to make a presentation that is just what I was looking for.

Coffee sourced by ..........Dot Com Good$ & Service$
United States
13 days using the app
July 2, 2020

I use this app to help me keep my business very organized being that I work alone. I just started using this program and I love the fact that it is like running a whole company alone, keeping up with marketing and the customers is the most important part of this program.

Fashion Life Diva
United States
13 days using the app
August 7, 2021

So far so good I've been playing around with some features and it's very easy to operate and customize. They guide you very well within the app and the fact that they offer so many features for free is awesome. Customer service is also fast and quick to solve whatever issue you may have. After I use the app for a few months I'll update my review and let others know if it helped and how it helped or how much.

Lola Manoly Lazy Dog Treats
United States
13 days using the app
April 3, 2020

Just downloaded this app and I am super excited to get started.I am looking forward to a good start, Hopefully it goes great.

Flawless Rack Boutique
Canada
13 days using the app
Edited July 10, 2021

Applicazione ben fatta e semplice da utilizzare, si integra molto bene con Shopify, l'assistenza è veloce e professionale.

Acai Milano
Italy
9 months using the app
AfterShip replied July 10, 2021

Thanks for sharing your valuable feedback.

Glad to know that this app is serving you well. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Team Automizely

Edited March 28, 2020

Decent free tool. However, I have an error of duplicated messages that have been "sending" since 2 weeks ago. Could you please help us delete them? Thank you.

EyeCandy's
Hong Kong SAR
9 months using the app
Edited November 22, 2021

DOES NOT WORK WITH OUTLOOK. If using Outlook go with ANOTHER APP. The email Marketing Part is terrible to use, anytime Customer Service is quick to respond to a chat but more concerned about closing the case than resolving problems. There system is so buggy and every time I've had issues I'll have to start it over again from the beginning with each new person. Big times waster just trying to get each email set up. It's also very restrictive and never looks like how you designed it in composer

Kissan International
Canada
About 1 year using the app
AfterShip replied September 24, 2021

We are sorry to know that the app is not working for you as expected; as
all the button links sent out on emails are broken.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam
Team Automizely

June 26, 2020

a b s o l u t l y g r e a t this is one app i love having thank you

sportnfit
United States
12 days using the app
AfterShip replied July 1, 2020

Thank you for the appreciative words.