Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

Edited October 14, 2021

The service today was horrible. I asked very direct questions and all I got back was, you can do that. It wasn't until I said that their service was terrible did they FINALLY give me a direct answer to a direct question

Drink Italian
United States
10 months using the app
April 4, 2020

I wrote your support team, but probably of the covid-19, no answer.
I use the popup to get emails from clients and they get a discount on purchase. All is working very good except that the client do not get his % deducted when he checks out. Can you help please?
Kind regards

SexShopAmerica.com
Spain
7 months using the app
April 11, 2021

Recently just started using this app and its very easy to use! also many different emails and pop-ups available for free which was very nice:)

sunnyvibesbysunny
United States
9 days using the app
August 14, 2023

Support is awesome! quickly responded! Got my web page and removed the need to upgrade. We are a new shop.

DigitalElectronicsShop23
United States
9 days using the app
November 9, 2021

Great support, the app seems very good, can't wait to try it out! ......................................

TheDogsBoutique
Bulgaria
9 days using the app
Edited March 22, 2020

IT IS THE FIRST TIME I USE THIS APP I HOPE THIS APP TO HELP ME TO HAVE MORE CUSTOMER AND SEAL MY PRODUCTS

Karizma store
Saudi Arabia
9 days using the app
September 29, 2023

services clients au top ! permets plein de faire plein de choses , facile d'utilisation! Je valide ! la version a plus de 100€ par mois pour envoyer des emails plus travaillés reste tout de meme chère

bymay.bijoux
France
9 days using the app
Edited April 7, 2021

Really easy app to use and edit pop-ups and e-mails. Few things that can't be done which limit creativity, but works just fine and support is responsive. Has been useful to our needs.

Etnias Mundi
Brazil
7 months using the app
AfterShip replied April 7, 2021

We are glad to know your experience with the app and hope it does wonders for you.

Feel free to get in touch with us if you have any suggestions. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish

July 25, 2023

I recently started using Automizely Email Marketing and SMS for my business and I am impressed with the results. The platform is user-friendly and offers a wide range of features, including email automation, segmentation, and A/B testing, as well as SMS marketing tools that allow me to reach customers directly on their mobile devices.

The email templates are professional and customizable, and the reporting feature provides detailed insights into campaign performance. I also appreciate the ability to segment my email list and personalize my messages based on customer behavior and preferences, which has helped to increase engagement and drive more sales.

The SMS marketing feature is also a game-changer for my business, allowing me to reach customers in real-time with targeted messages and promotions. The platform provides an easy way to manage SMS campaigns and track their effectiveness.

Overall, I highly recommend Automizely Email Marketing and SMS to any business looking for an effective and efficient marketing automation platform that can help them grow their customer base and increase revenue.

CampKitCentral
Zimbabwe
9 days using the app
January 7, 2022

It took me a while to get assistance via the customer service chat today, which was unusual for Automizely. Nonetheless, I was able to be helped and eventually received an answer to my question. I'm grateful that Automizely doesn't just say "No" when something isn't available at the moment. It's kind of encouraging that they say they'll forward the concern to the development team which is always adding new/updating features.

27th & Rose
United States
7 months using the app
AfterShip replied January 9, 2022

I am glad to know that you liked our app and you got the required assistance when needed, even though it took a while. Sorry for the inconvenience.

Your feedback about the customer service support has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely