Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

January 4, 2022

Had a few technical issues a few times. Deep is very helpful and patient. Helped me with my issues.

Elevyn25 Collection
United States
6 months using the app
AfterShip replied January 6, 2022

I am glad to know that Deep from our customer service support team assisted you to resolve your issues.

Your feedback about the app has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

July 10, 2021

I like the ease of use and how clean the pop ups work. This is a new app and I am still learning about its features. Works great, and this is all my shop needs. Chat support was also fast and helpful!

Art Studio Customs
United States
9 days using the app
November 11, 2023

Un début un peu difficile, mais le SAV a été présent en visio pour m'accomgner pas à pas. Je remercie Pooja pour sa patience et sa grande disponibilité !

Ethni Beauty Market
France
8 days using the app
September 2, 2022

Asked the help desk to remove the automizely logo from the email pop-up, they removed the stamp instantly with no questions asked. Thx

Ochitsuite
United Kingdom
8 days using the app
May 8, 2020

This app is great. I made all my pop ups and added a bar. The web push doesn't seem to work but I think it is still in beta. Pretty awesome for something still in beta if true.

BetterKetchup.com
United States
8 months using the app
AfterShip replied June 1, 2020

Hello,
Thank you for the feedback. Please let me know under which section are you facing issue for web push(Data Report, campaign, welcome notification). You need to have the option enabled in order for it to work.
Thanks
Team AfterShip

July 6, 2021

GOOD APP WITH MULTIPLE FUNCTIONALITIES VERY GOOD AND FAST CUSTOMER SERVICE AND TOTALLY FREE THE TRUTH THAT SAFIFACTORILY SURPRISED ME

Kuyala
United Kingdom
6 months using the app
AfterShip replied July 6, 2021

Thank you for your valuable feedback.

We are pleased to know that we were able to meet your expectations.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Team Automizely

August 17, 2021

Muy rápidos, puedes quitar la marca de agua en un minuto. probaré la app y veré que tal funciona. gracias.

Comercial Piso Maestro
Chile
6 months using the app
AfterShip replied August 17, 2021

Obrigado por compartilhar seus valiosos comentários. Fico feliz em saber que você está feliz com o aplicativo.

Estamos abertos a qualquer sugestão. Por favor, deixe-nos saber se você tem alguma sugestão que torne sua experiência conosco a melhor.

Estamos disponíveis 24 horas por dia, 7 dias por semana. Você sempre pode nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support@automizely.com

Cumprimentos,
Rupam Sarma Tamuli
Team Automizely

February 13, 2021

A very useful and high quality application. We've already done several campaigns. The result is very impressive

MOVESEA ES
Spain
8 days using the app
Edited May 31, 2020

So useful, i like it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LadiesFirst‎‎1
France
6 months using the app
November 5, 2023

when i get stuck, they have a very helpful agents that listen to what i'm saying and help get it resolved!

The Zen Boutique
United States
8 days using the app