Reviews (6,387)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

February 8, 2022

Quick responses from Deep who patiently answered all my questions about this app - such as questions about cart abandonment and email verification. This is my first day using this app so we'll how it goes in the long run. Thanks for the quick response.

Voyager
South Africa
6 months using the app
AfterShip replied February 9, 2022

I am glad to know that your questions have been addressed by Deep, one of our customer service support.

Thanks for your valuable feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

March 28, 2023

The most fantastic customer service I would say! Solve my problems in minutes. Truly a lifesaver. Recommend with 5/5!

ikago
China
8 days using the app
October 27, 2020

Easy to configure and does exactly what it mentions. Few improvements around UI and positioning on the pages can make it to next level

My Celebration Studio
United States
6 months using the app
AfterShip replied October 27, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

December 15, 2023

Leaving feedback was my way of expressing appreciation for the outstanding experience I had. Your commitment to excellence has not gone unnoticed, and I believe it's essential to acknowledge exceptional service.

Thank you once again for your professionalism, expertise, and commitment to customer satisfaction. Your efforts have made a significant difference in my experience, and I am genuinely grateful for that.

ShopVortex
Germany
8 days using the app
August 18, 2021

nice app ,easy setting, l like this app.l set email poup to collect customer email,Unbelievable it's free

Occichiari
China
8 days using the app
Edited August 26, 2021

Amazing App for atomisation. Really helped me in sending mails to customers automatically. Thank you.

Oreka
India
8 days using the app
Edited June 9, 2020

It gave me everything I was looking for, I am really glad I stumbled upon it. It helped me and my store. I was looking for an app that helps with creating popups for my website and it did that.

Heartbreaker Lash Co.
United States
8 days using the app
April 9, 2021

I really like it, I haven't started yet but it seems to work. Hopefully it will make me get some sales.

Glowing Globs
Switzerland
8 days using the app
August 3, 2020

It's easy to use, excellent app, I was looking for something like that and definitely you won't be regret when you install this app for your business.

By Cuore
United States
8 days using the app
November 5, 2023

when i get stuck, they have a very helpful agents that listen to what i'm saying and help get it resolved!

The Zen Boutique
United States
8 days using the app