Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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This app has been extremely useful for marketing. Popups work well, emails work great. We use it every month for our newsletter and it works flawlessly. Support has been extremely helpful when I've had a question Would recommend. EDIT: While this app has definitely done everything it needs there is an annoying and sometimes inconvenient process you need to abide by. Every couple of months you need to re-verify your account to be able to send to over 300 contacts. This process takes anywhere from 6 - 24 hours. While I understand the process it can affect your ability to send emails during this time. So like myself when I had a product launch and I needed to re-verify, it threw off the time line because of the tedious process. While support seemed helpful and apologetic when I explained the situation unfortunately there was nothing they could do to speed up the process and it left me waiting for them to verify my account which was rather frustrating. Unfortunately it was also the case that I was told 6 - 12 hours for verification and then when I contacted them they said end of day the following day.
Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Thanks and regards,
Rupam
Team Automizely Marketing
i use this app for email marketing and pop ups and i love it, its so many things you can do on here i think you would enjoy this!!!
Thanks for your valuable feedback.
We are pleased to know about your experience with our app.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam
Team Automizely
is good! Very Good! Thanks. It´s ideal for a marketing. Is the way to introducing in the phone of users
Thanks for the support, it was helpful to chat to someone. Easy communication and it was quick to resolve the issue.
So far I like it, I'm just getting started so we will see if it helps at all. I have zero social following so I'm hoping this changes that
I am glad to know that you liked our app.
Your feedback about the app has been registered. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam Sarma Tamuli
Team Automizely
I used for showing social proof on my website. It is very helpful and easy to setup. Instantly started showing the social proof
Hello,
Glad to hear that you have a good experience with the app. Could you please help us get a 5-star rating if you are completely satisfied with the app.
Thanks
Team AfterShip
Very good free app for email marketing and other features! So far so good! Would definitely recommend it! Thank you guys
Quick customer service! Wish there was more help person to person, instead of just sending links to articles.
I understand you want more support in Automizely Marketing. I apologize for the inconvenience this has caused to you. I would request you to please tell us what we can help you with in near future and what are your expectations using Automizely Marketing. We will try our best to assist you on the same. Our Support Team is available 24/7 to help you with all the issues you might face.
Regards,
Rupam
I used this app for scarcity on my products and a banner to promote a discount. It was fairly easy and I appreciate it being free app as I am just starting out.
Hello,
Please help us get a 5-star rating to encourage us to make the app better for you.
Thanks
Team AfterShip
All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
Thank you for sharing your feedback with us.
First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
For email content review, we would like to inform you that, as per the latest GDPR guidelines, the content of emails sent to customers must be reviewed first and then sent.
Please be rest assured the review will be done at the same time and emails will be sent if the content is right.
It will not delay any of your campaigns.
Also, for your wasted emails, one of our Automizely expert has sent an email to you so that we can resolve that issue for you.
Regards,
Team Automizely