Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited April 18, 2020

Great Features at no cost! I was looking for an app and this app fulfilled all my requirements for my new business.

Thank you so much! :)
Kris

Health And Fitness
United States
4 months using the app
August 10, 2022

Very difficult to work with. per there website and my account, my subscription for mail services is turned off. I have a large contact list so the bill is over $200 added monthly to shopify. Well they STILL have the charging going on for september eventhough my automizely account says free plan.

CPtees
United States
5 months using the app
November 30, 2020

User friendly, support was very helpful and answered promptly. Didn't give it 5 stars because I haven't taken full advantage of everything yet.

Areladyhair
United States
4 months using the app
AfterShip replied November 30, 2020

Hi,

I hope with time you like our app and can make full use of the features we support. Feel free to share your suggestion and issues if you face any on our live chat and support.aftership.com.

Regards,
Brishketu

June 25, 2021

The apps are so easy to use and customer service is great. There is a straight-forward step by step process that the app led me through to get set up. Also, I love that some of the features and functions are only one-click it doesn't need a lot of back and forth compared to other apps.

Bumptious Shop
United States
5 days using the app
Edited June 20, 2021

Nice so far This can be positive, neutral or negative. A customer's experience is largely guided by unseen factors ,and it is on par.

Oarona
South Africa
4 months using the app
AfterShip replied June 20, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely

March 21, 2020

very useful!!!!!! i like the app soo much it help me to get customers contacts and to make sale. still not a sale

GKIKZ
India
5 days using the app
December 20, 2021

First off, the customer service of this app is amazing! Beyond what one would expect. I have asked a few questions and have never waited more than about two minutes for a response. The templates are easy to work with and very customizable. I am switching a lot of my apps over to Automizely because it's a time and money saver and again, you can not beat their customer service.

Witchful Ways
United States
5 days using the app
August 1, 2022

very helpful, it helps me a lot and the customer service is really good. I will be willing to recommend to my partners.

ACC MODE
China
5 days using the app
September 24, 2019

Straightforward app UI with well-integrated communication for customers.

Looking forward to seeing the feature set grow!

The Top Ref
Canada
4 months using the app
AfterShip replied October 11, 2019

Thank you for your review. Please do suggest the features that you want to be included within the app.

June 24, 2021

Quick easy service. Also easy to use, I recommend for those who need easy CRM marketing done, use this app

Sweet Hazel Nails
United States
5 days using the app