Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of features including email automation, segmentation, A/B testing, and SMS marketing. They find the customizable email templates and detailed reporting particularly useful. The app's ability to personalize messages based on customer behavior is praised for increasing engagement and sales. The SMS marketing feature is also commended for its targeted messaging. The customer service is highly responsive, with the support team noted for their patience and clear instructions. Merchants recommend this app for growing their customer base and increasing revenue, particularly praising its free features. It's seen as a great tool for building an email subscription list, running sale campaigns, and offering coupons, with potential to boost conversion rates and increase returning customers.

November 10, 2021

tres pratique je recommande :) les clients recoivent bien les mails mais manque quelques model et un peu plus de settings

Cozy-Kaza
France
About 2 months using the app
AfterShip & Automizely replied December 1, 2021

Merci pour vos précieux commentaires. Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.

Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7h/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@automizely.com

Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles

Cordialement,
Rupam
Équipe Automizely

April 1, 2022

Great for what you need it to you. Easy to use and quick response to any requests. I am very impressed with their service.

The Tech Exhibit
South Africa
2 days using the app
May 13, 2022

This app is simple and convenient to use for beginners. Customer service is also very enthusiastic to answer questions. Recommended for beginners to try!

SMART LIFE HELPER
Malaysia
About 2 months using the app
AfterShip & Automizely replied May 13, 2022

We are pleased to know that you are happy with the app and found it convenient to use. Also, thanks for your valuable feedback about the customer service support.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

Regards,
Rupam
Team Automizely

June 28, 2021

It has been great and the staff is helpful. Only wish there was a way to resend a subscribe request if a customer did not do so. other than that, it is great

P and C Nursery
United States
About 2 months using the app
AfterShip & Automizely replied June 28, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

May 11, 2021

just started using the plugin, and so far it's been pretty smooth!
the chat support is quick to respond and the overall setup is straight forward.

pepurronii
Algeria
About 2 months using the app
AfterShip & Automizely replied May 12, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish
Team Automizely

November 29, 2020

love it 5 stars best thing that was ever creative. It will help your business tremendously. I recommend it

Eyepeacelashes
United States
About 2 months using the app
AfterShip & Automizely replied November 29, 2020

Hello,

Thank you for your feedback.

Our support team is available 24*7. Please feel free to reach us if you need any further help.

Regards,
Mukul Saxena

July 23, 2020

Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo JOB

Small&co
France
2 days using the app
Edited August 5, 2021

Great App! Conversion Tools are wonderful and email templates are user friendly! Very easy to customize to your liking and to represent your brand!

Chic Me Casually
United States
About 2 months using the app
AfterShip & Automizely replied August 5, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

April 11, 2020

There is no customer support, not even a live chat! Doesn't work. Tried the sales boost countdown, it doesn't show up anywhere.

Melanie Martins
United Kingdom
2 months using the app
AfterShip & Automizely replied May 22, 2020

Hello,
Thank you for your feedback. We have two options to have this feature enabled on: 1. Home/Collection Page and 2. Product Page. You need to have it enabled. Please check it again and let us know if you have issues and we will take care of it.
Thanks
Team AfterShip

March 21, 2021

Gosto muito. ajuda imenso na venda ao publico ! tem definiões que eu propria desconhecia. Obrigada!!

This Store
Portugal
2 days using the app