Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

July 13, 2020

I love the app. But how to I disable the "call" feature in the app? My business does not have a phone number. We only communicate via email and through our social sites.

NO MOONS
United States
3 months using the app
AfterShip replied July 17, 2020

Thank you for your feedback. This will be handled in the future.

July 2, 2021

I am beyond impressed with this app so far. BRILLIANT!!! And they are so quick to help whenever i had a question.

Pearls & Swine
United Kingdom
4 days using the app
June 4, 2020

....................................................................................................

Showyes
Spain
3 months using the app
AfterShip replied June 9, 2020

Hello,
Thank you for the rating.
Thanks
Team AfterShip

March 20, 2021

Just started using the app. The support team is very responsive and helpful. The app is pretty easy to set up and use. Amazed that the app is actually free! Will definitely explore more

Furmori
Malaysia
4 days using the app
Edited August 26, 2020

出BUG了,无限加载,废了。。为什么会要求评论要100个字符?这是什么奇怪要求,也是无语了。非要叽歪这么多字不成。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

So Beautiful Wig
Hong Kong SAR
4 months using the app
June 4, 2021

App is easy to us and the support team is fast in responding and helpful in assisting to check on issue on their end.

RECOIL | Reinventing Your Style
Singapore
4 days using the app
August 12, 2021

Easy user interface and the customer service is on point, just like I saw on the reviews. Haven't used it much but am sure it'll get the job done! And it's free, can't beat that.

Vintapron
United States
4 days using the app
July 7, 2021

I'm just started to use this app, it really good app can doing email marketing Newsletter. It's very useful, and the support team was very helpful . I'm really appreciated they service some more it's free app. highly recommend

PRIVATE STITCH
Malaysia
4 days using the app
April 11, 2021

great app easy to use and great team very efficient when needing help highly recommend their platform for your marketing needs.

First Choice Furniture
Australia
4 days using the app
August 23, 2021

Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.

Los Olivos Markets
United States
3 months using the app
AfterShip replied August 23, 2021

Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience.

Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app.

Regards,
Nitish Kumar
Team Automizely