Reviews (2,548)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective post-sale communication, which enhances customer satisfaction and boosts sales. It is easy to use, featuring impactful SMS marketing tools and versatile email templates. The app is also noted for its excellent customer service and smooth integration with existing systems. Merchants appreciate its robust functionality and reliable support, making it a valuable tool for email marketing.

April 3, 2025

DO NOT RECOMMEND We got charged for 6 months ($1,019.94) of no use after they denied usage and when we asked for a refund they said sorry its not possible.

We also asked for a credit and they said no USER BEWARE!

Vavoom Vodka | Voted Best Vodka Of 2020
United States
Over 2 years using the app
AfterShip replied April 6, 2025

Dear Customer,

Thank you for sharing your feedback.

We can see that on 24-Oct-2024, we had communicated to you that due to the very high bounce rate, your email campaign was ...

November 23, 2024

good

2zwo Store
Germany
11 days using the app
October 21, 2024

Cloudy Threads
India
2 days using the app
September 25, 2024

Pooja was very helpful and professional in helping migrating my account over to new flow feature.

Fresh For Society
United States
Almost 3 years using the app
August 23, 2024

its just a wasting of time .
they allot of issues , when i talked with customer service they traying to make me I'm the one who have the problem.

Yandex LtD
Morocco
About 23 hours using the app
AfterShip replied August 24, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...

Edited August 14, 2024

Very interesting app. Amazing support

Entrepredia
Mauritius
9 months using the app
August 1, 2024

My Store
India
July 25, 2024

LuxuriousBlvd.LA
United States
5 months using the app
July 21, 2024

Jeveto
Brazil
7 days using the app
AfterShip replied July 23, 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their ...

July 19, 2024

Great customer service, love the color scheme, and their services as a whole are fantastic! Keep up the amazing efforts!

Divine Direction
United States
13 days using the app
July 18, 2024

best and good app <3

VALI Shop
Canada
25 days using the app
July 15, 2024

Les assistants sont très serviable dont Shaim qui m'a complétement aidé dans mes démarches avec amabilité.

3HML
France
About 2 hours using the app
July 15, 2024

Aliyah Beauty
United States
About 11 hours using the app
Edited July 14, 2024

Im still getting to used to how this app works but the help are very good.
I was given some positive help from Jai today. He quickly and professionally led me to the answer I need to fix a sales boost. Thanks Jai. Rob

Absolutely..pets
United Kingdom
3 months using the app
AfterShip replied July 9, 2024

Thank you for taking the time to share your valuable feedback with us.
We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It ...

July 13, 2024

Good

FreshBreeze
France
About 1 hour using the app
July 11, 2024

Eclipse
United States
About 1 month using the app
July 9, 2024

THE BEST APP FOR STARTERS

Stop To Shop
United States
8 days using the app
July 8, 2024

good

Oversize Project
Mexico
7 days using the app
Edited July 6, 2024

Ayushi great support walks you through the steps needed to help you solve any problem you may come across

She's Glam Hair Collection
United States
13 days using the app
Edited July 5, 2024

Free offers that don't exist. Lies to their professional customers!

Milanoza
France
5 days using the app
AfterShip replied July 6, 2024

Thank you for your feedback regarding the feature that is only available in our paid plan. We appreciate your input and understand your frustration.

We strive to provide the ...

July 3, 2024

Automizely Marketing: The Game-Changer for Your Business!

Automizely Marketing has revolutionized our approach to customer engagement. From seamless email campaigns to powerful automation tools, it’s a marketer’s dream! The intuitive dashboard and analytics provide deep insights, making data-driven decisions effortless. Their exceptional customer support is always ready to assist, ensuring a ...

Petsylo
Canada
26 days using the app
July 1, 2024

Le service est parfais !

Ma boutique
France
About 9 hours using the app
June 30, 2024

Fast and Effective service.

Aurorra
India
About 1 month using the app
June 28, 2024

TMADE
United States
About 1 month using the app
June 27, 2024

Jai was extremely generous.

TopazG07 LLC.
United States
28 minutes using the app
June 26, 2024

really good help, and friendly

Richys
Sweden
34 minutes using the app
June 26, 2024

jai assistance was helpful

B-FECT CLOTHING
India
8 months using the app
June 25, 2024

Stylish brand
Saudi Arabia
2 days using the app
June 24, 2024

Jai is the best

LVTK Apparel
France
3 days using the app
June 24, 2024

I liked the experience so much, the customer service is very helpful, especially Karan

Sky is the limit
Egypt
About 18 hours using the app
June 23, 2024

Jai was really helpful and was on point in resolving my issue.

Opulent Dwell
United Kingdom
18 days using the app
June 23, 2024

Very helpful and replies very quickly

Breeze Buddy
Canada
About 1 hour using the app
June 14, 2024

Nesolan
France
About 4 hours using the app
June 14, 2024

efficient and professional

SPARKOBBiz
Canada
3 days using the app
June 10, 2024

The Best

My Store
Colombia
4 minutes using the app
June 9, 2024

Zennia Fashion
India
About 1 hour using the app
June 7, 2024

Excelent

ROSE'S SHOP
Canada
About 1 month using the app
June 5, 2024

Best customer services and features !

INFINITWEAR PARIS
France
2 days using the app
June 5, 2024

Best support team ever, especially Karan!

UltiSharp
Latvia
1 day using the app
June 4, 2024

Kana Mindset
United States
22 days using the app
June 2, 2024

Very good

Pashstore
United States
About 1 hour using the app
May 30, 2024

sandiya was good

SHOEBOXSHOO
India
2 days using the app
May 29, 2024

La simplicité de la plateforme rend les tâches d'automatisation simples à gérer.

Coffylore
France
11 days using the app
May 28, 2024

Kuro Noir
United States
About 3 hours using the app
May 25, 2024

Muito bom, super recomendo e ainda tem plano gratuito, ameii

Void Word
Brazil
25 days using the app
May 23, 2024

great customer service I 100% recommend

Cart A' Locker
United States
4 months using the app
May 22, 2024

Incredible customer service, impressed with their responsiveness.

The Luxy Nomad
United States
1 day using the app
May 22, 2024

Z CLOTHING
South Africa
About 4 hours using the app
May 21, 2024

Velovis & Co.
Türkiye
About 2 years using the app
May 20, 2024

Very quick to respond and clear

Z&O Store
South Africa
3 days using the app