Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

February 24, 2021

Very good app and good customer support ! I really recommand if you want to get more features for free!

CherryGoddess
France
3 days using the app
September 5, 2021

All perfect, good customer service and helpfull. Also the app works well, I'm happy with it. Thank you.

Ghetto Gato
Spain
3 days using the app
October 23, 2021

I used this app to automate emails and pop-ups to get more customer's emails, and to remove the branding, all you have to do is click a button, talk to support for less than a minute, give them your store's URL, and they allow you to remove branding on the popups. Customer support was helpful, fast, and complimented my store.

Modern Illume
United States
3 days using the app
September 11, 2020

Great app! Highly recommend it to starters who aren’t familiar with shopify and you’ll save a lot of time searching for free apps by using this!

Your Leather Guy
Singapore
2 months using the app
AfterShip replied September 13, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

December 6, 2019

This app is free that's why i like about it...It helps me to integrate with customers with making special offers.

TheRiko
India
3 days using the app
June 5, 2020

quite nice, IDK if its a glitch that some sections don't show up sometimes though. Everything else seems good so far

Aqua Works
Canada
2 months using the app
AfterShip replied June 9, 2020

Hello,
Thank you for your feedback. COuld you please specify which are the sections you are facing issues with. We will get this checked from the backend.
Thanks
Team AfterShip

Edited February 23, 2021

Very helpful, supportive, quick and really went extra mile to explain functionality. Would recommend. Thank you. Shona

Skin Elixir UK
United Kingdom
3 days using the app
June 11, 2021

I used this app an this is quite good and their customer support is is great. Its some of the features are very effective.

O-Yaa Store
India
3 months using the app
AfterShip replied June 11, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

December 12, 2021

goeie app tot nu toe (gratis versie), en goeie klanten service. alleen een minpunt dat er standaard al een paar acties worden uitgevoerd die je achteraf moet aanpassen naar wens.

Life On Gears
Belgium
2 months using the app
AfterShip replied December 12, 2021

Bedankt voor het delen van uw waardevolle feedback. 

Bepaalde functies zijn automatisch ingeschakeld om de aandacht van shoppers te trekken en de verkoop te stimuleren. Deze functies kunnen echter eenvoudig worden uitgeschakeld en aangepast, naar goeddunken van de gebruiker.

Het is altijd leuk om de vereisten van onze gebruikers te kennen, zodat we aan hun verwachtingen kunnen voldoen en een boeiende ervaring kunnen bieden.  Ik heb uw suggesties genoteerd en doorgestuurd naar ons productteam.

We streven er voortdurend naar om de applicatie te verbeteren en werken aan de suggesties die onze gebruikers ons hebben gegeven. Dus in de toekomst zult u blij zijn om meer verbeterde functies te zien om uw ervaring met de applicatie te verbeteren.

Groetjes
Neelima Aggarwal
Team Automizely

November 19, 2023

Email popup board remove

TET FASHION
India
3 months using the app
AfterShip replied November 20, 2023

Thank you for sharing your feedback with us.

Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We understand that you are facing concern with branding removal, however we've already removed the branding for you.

One of our experts has sent an email to you so that we can connect over the screen share meeting to double check the concern and fix it on priority.

You are really valuable to us and your satisfaction is our utmost priority.

Again, we regret the inconvenience caused to you.