Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

September 11, 2020

Great app! Highly recommend it to starters who aren’t familiar with shopify and you’ll save a lot of time searching for free apps by using this!

Your Leather Guy
Singapore
2 months using the app
AfterShip replied September 13, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

June 5, 2020

quite nice, IDK if its a glitch that some sections don't show up sometimes though. Everything else seems good so far

Aqua Works
Canada
2 months using the app
AfterShip replied June 9, 2020

Hello,
Thank you for your feedback. COuld you please specify which are the sections you are facing issues with. We will get this checked from the backend.
Thanks
Team AfterShip

December 6, 2019

This app is free that's why i like about it...It helps me to integrate with customers with making special offers.

TheRiko
India
3 days using the app
Edited February 23, 2021

Very helpful, supportive, quick and really went extra mile to explain functionality. Would recommend. Thank you. Shona

Skin Elixir UK
United Kingdom
3 days using the app
June 11, 2021

I used this app an this is quite good and their customer support is is great. Its some of the features are very effective.

O-Yaa Store
India
3 months using the app
AfterShip replied June 11, 2021

Thank you for your review.

We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish
Team Automizely

December 12, 2021

goeie app tot nu toe (gratis versie), en goeie klanten service. alleen een minpunt dat er standaard al een paar acties worden uitgevoerd die je achteraf moet aanpassen naar wens.

Life On Gears
Belgium
2 months using the app
AfterShip replied December 12, 2021

Bedankt voor het delen van uw waardevolle feedback. 

Bepaalde functies zijn automatisch ingeschakeld om de aandacht van shoppers te trekken en de verkoop te stimuleren. Deze functies kunnen echter eenvoudig worden uitgeschakeld en aangepast, naar goeddunken van de gebruiker.

Het is altijd leuk om de vereisten van onze gebruikers te kennen, zodat we aan hun verwachtingen kunnen voldoen en een boeiende ervaring kunnen bieden.  Ik heb uw suggesties genoteerd en doorgestuurd naar ons productteam.

We streven er voortdurend naar om de applicatie te verbeteren en werken aan de suggesties die onze gebruikers ons hebben gegeven. Dus in de toekomst zult u blij zijn om meer verbeterde functies te zien om uw ervaring met de applicatie te verbeteren.

Groetjes
Neelima Aggarwal
Team Automizely

Edited August 30, 2020

JE l'utilise pour les formations en ligne pour faire de la publicité et lancer des campagnes d'emailling

shop-artaccompagnement
France
3 months using the app
AfterShip replied August 31, 2020

Bonjour!
Tout d'abord, merci d'avoir pris le temps de laisser un feedback. Nous vous sommes reconnaissants d'utiliser notre produit.
Que pouvons-nous faire pour vous offrir une expérience 5-étoiles?
Nous vous avons envoyé un e-mail, y répondre et nous indiquer ce que nous pouvons faire pour nous améliorer. Nous apprécierions vos inputs, ils nous aident à affiner les fonctionnalités d'Automizely pour mieux répondre à vos besoins marketing.
Nous serions heureux de saisir chaque occasion pour améliorer notre produit et vous offrir la meilleure expérience.

March 15, 2020

Without Automizely I probably would not have made my following sales after the first one... From social proofs to abandoned cart emails, I've seen each strategic conversion work wonders!!!

Safeguard Mask
United States
3 days using the app
June 9, 2021

Just started using so will advise after some time of testing ;)
Its hard to justify how you rate an app when you just start using it.

New Balance UAE
United Arab Emirates
3 months using the app
AfterShip replied June 9, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Thanks and regards,
Rupam
Team Automizely Marketing

December 2, 2020

This rating is not for app but for service provided by the team. App serves purpose however service provided is poor. There is so much of delayed response and no professionalism. Very Disappointing

CoS-eMart
India
3 months using the app
AfterShip replied December 2, 2020

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit