Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited August 30, 2020

JE l'utilise pour les formations en ligne pour faire de la publicité et lancer des campagnes d'emailling

shop-artaccompagnement
France
3 months using the app
AfterShip replied August 31, 2020

Bonjour!
Tout d'abord, merci d'avoir pris le temps de laisser un feedback. Nous vous sommes reconnaissants d'utiliser notre produit.
Que pouvons-nous faire pour vous offrir une expérience 5-étoiles?
Nous vous avons envoyé un e-mail, y répondre et nous indiquer ce que nous pouvons faire pour nous améliorer. Nous apprécierions vos inputs, ils nous aident à affiner les fonctionnalités d'Automizely pour mieux répondre à vos besoins marketing.
Nous serions heureux de saisir chaque occasion pour améliorer notre produit et vous offrir la meilleure expérience.

March 15, 2020

Without Automizely I probably would not have made my following sales after the first one... From social proofs to abandoned cart emails, I've seen each strategic conversion work wonders!!!

Safeguard Mask
United States
3 days using the app
June 9, 2021

Just started using so will advise after some time of testing ;)
Its hard to justify how you rate an app when you just start using it.

New Balance UAE
United Arab Emirates
3 months using the app
AfterShip replied June 9, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Thanks and regards,
Rupam
Team Automizely Marketing

December 2, 2020

This rating is not for app but for service provided by the team. App serves purpose however service provided is poor. There is so much of delayed response and no professionalism. Very Disappointing

CoS-eMart
India
3 months using the app
AfterShip replied December 2, 2020

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit

May 7, 2021

App totalmente gratuita con un sacco di funzionalità. Migliore app in assoluto!!!!!!!!!!!!!!!!!!!!!!

Ferramenta Eurotecnica
Italy
3 days using the app
July 9, 2021

For a free app they have fast customer service. Just started using it will update as I go. Thank you

Sleet Jewelry Designs
South Africa
2 months using the app
AfterShip replied July 9, 2021

Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback has been noted and we would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Rupam
Team Automizely Marketing

September 3, 2021

Tried this app out. Very good customer service! Simple and Easy to use. Would definitely recommend!

Sarabia Jewelry
Philippines
3 days using the app
June 16, 2021

Its a really great app. I recommend it , sending emails and marketing for my brand has never been easier.

Imi works
South Africa
2 months using the app
AfterShip replied June 16, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. 

You can always contact us via the live chat option available on your account or email us at support@automizlely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Automizely

April 16, 2021

There customer service is quick so far. Im still checking out the app will defintiely update again once I thoroughly configure the app to my store!

Elyse Natural Cosmetic Co.
United States
3 days using the app
Edited October 19, 2021

An amazing app and the service is amazing and always happy to help! This app has really helped me market a small business.

Vogue Gifts & Co
Australia
3 days using the app