Reviews (6,377)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

October 20, 2020

Still trying to figure some things out. But once you get going I believe it's a good app. Has a lot of things to add as a campaign for your store.

Cute As I Am Clothing
United States
About 1 month using the app
AfterShip replied October 20, 2020

Hello,

Thank you for your review. Our support team is available for your help 24X7.
Please feel free to reach us.

Regards,
Sumit

November 19, 2020

Only downloaded a few hours ago but so far so good! I love that its basically a combination of apps all in one!

Decennium Watches
United States
About 1 month using the app
AfterShip replied November 19, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit

April 22, 2021

Quick Customer Support, Awesome, Supportive, and Friendly to Use. Great Customer Support.
I recommend!

ASENSEOFAHH Naturals
United States
2 days using the app
July 29, 2021

Meets expectations and needs. Happy to receive help and great customer service. Looking forward to future features this app will deliver.

Vasanti Cosmetics - Canada
Canada
2 days using the app
March 4, 2020

人除了人口文化罗克韦尔和处理能力差哦两位u吃饭哦两位u吃饭吃;录了车; 发了;纳入立法烦人呢另外;俄成年人轮吃饭了;u啊;你饿;力促男人啊;为了u吃弄了;阿u我了;窜;了u饭难吃; 了;来啦u了粗啊;露出;来;窜;l

Roebieh
China
2 days using the app
April 15, 2020

Ok, some functions are not very good, you need to continue to learn, the promotion function is not displayed

MERLOD
China
2 days using the app
August 11, 2021

Seems fine so far. I haven't explored much of the app. Customer support was fast and helpful but kept pushing me to write a review so here it is

Seattle Skyline Apparel
United States
About 1 month using the app
AfterShip replied August 12, 2021

Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

Edited June 27, 2021

The app is very user-friendly and functions as described. Customer service was excellent! Very short wait for a response. I just started using it but so far it's been working great for me.

Lingerie XOXO
United States
1 day using the app
September 17, 2021

SCAM ALERT! they claim to give you unlimited emails then slowly begin to charge you, banner on the app say something but support says a different things, be aware of fake advertising, fake advise by their CSR I can't get my head around how Shopify lets an app like this on the app store also they MAKE YOUR STORE LAG AND BECOME SLOWER,... I contacted support and is a nightmare im for real 100% STAY AWAY THIS APP IS TERRIBLE....SAVE YOUR TIME, RESOURCES, PATIENCE AND MONEY THIS GUYS ARE TERRIBLE AND HAVE SUCH TACTICS TO TRICK YOU VIA CHAT YOU CAN SPEND 1HOURS OR YOUR TIME DEALING WITH LIES AND GETTING THE RUN AROUND, THEY BEG FOR REVIEWS AT THE BEGGING OF THE TRIAL AND ACT ALL NICE BUT ONCE THATS OVER GET YOUR SEATBELTS ON COZ THE TRUE NATURE OF THIS APP COMES TO PLAY AND IS SCARY TO SEE SUCH SERVICE.

Belial Clothing Co.
Costa Rica
About 2 months using the app
AfterShip replied September 17, 2021

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We have gone through the chat transcripts and found that you want to get the quota of your emails increased to approximately 4,000 plus contacts. Please note that we have introduced different plans for sending the email to a certain contact limit. This is why our support team suggested the best plan that would suit you in accordance with the number of contacts you have. I apologise if there was some miscommunication.

We believe in transparency and that is why you see a banner on your admin page to increase the limit of your email contacts if you wish to.

However, we have forwarded your request to our team so that the limit can be increased for your emails. Our team will contact you via email shortly to assist you.

Customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.

We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

Edited September 23, 2019

Très satisfait de l'application. Les notification de panier abandonné serait un gros plus. J'attends avec impatience la mise à jour.

BOX BEL FANM
France
1 day using the app