Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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Ok, some functions are not very good, you need to continue to learn, the promotion function is not displayed
Seems fine so far. I haven't explored much of the app. Customer support was fast and helpful but kept pushing me to write a review so here it is
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support.
We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
The app is very user-friendly and functions as described. Customer service was excellent! Very short wait for a response. I just started using it but so far it's been working great for me.
Très satisfait de l'application. Les notification de panier abandonné serait un gros plus. J'attends avec impatience la mise à jour.
SCAM ALERT! they claim to give you unlimited emails then slowly begin to charge you, banner on the app say something but support says a different things, be aware of fake advertising, fake advise by their CSR I can't get my head around how Shopify lets an app like this on the app store also they MAKE YOUR STORE LAG AND BECOME SLOWER,... I contacted support and is a nightmare im for real 100% STAY AWAY THIS APP IS TERRIBLE....SAVE YOUR TIME, RESOURCES, PATIENCE AND MONEY THIS GUYS ARE TERRIBLE AND HAVE SUCH TACTICS TO TRICK YOU VIA CHAT YOU CAN SPEND 1HOURS OR YOUR TIME DEALING WITH LIES AND GETTING THE RUN AROUND, THEY BEG FOR REVIEWS AT THE BEGGING OF THE TRIAL AND ACT ALL NICE BUT ONCE THATS OVER GET YOUR SEATBELTS ON COZ THE TRUE NATURE OF THIS APP COMES TO PLAY AND IS SCARY TO SEE SUCH SERVICE.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We have gone through the chat transcripts and found that you want to get the quota of your emails increased to approximately 4,000 plus contacts. Please note that we have introduced different plans for sending the email to a certain contact limit. This is why our support team suggested the best plan that would suit you in accordance with the number of contacts you have. I apologise if there was some miscommunication.
We believe in transparency and that is why you see a banner on your admin page to increase the limit of your email contacts if you wish to.
However, we have forwarded your request to our team so that the limit can be increased for your emails. Our team will contact you via email shortly to assist you.
Customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.
We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Automizely
support is very helpful, app is very easy to use and steps are very straight forward. great app great options
Automizely is the best app I found on shopify app store, many features are free and meet our needs easily
This is a wonderful application. I just love it so much and would recommend it for all to use on their website. A must for every site!
good service. Becauase i bought $250 theme and did not want to spend money for news letter email, I found this app, Thank you
Amazing customer service. Just hoping they add more pop-up style features. Such as informational pop-ups where a customer can agree to the info before starting.
Thanks for your valuable feedback.
We are pleased to know about your experience with our support team. I understand you would like to have the option of having informational pop-ups where a customer can agree to the info before starting.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@automizlely.com
Regards,
Rupam
Team Automizely