Reviews (6,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.
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I used this app to help drive sale to my website. this app is really helpful. thank you , thank yo so much
Sadhan was great with me, he was patient in explaining the email information.
Great job! I appreciate your help.
Customer service is amazing and their services are really customizable! Would definitely recommend this app
Hello,
Thank you for your feedback.
Our support team is available 24x7. Please feel free to reach us if you need any further help.
We always welcome your feedback in order to improve our service.
Regards,
Mukul Saxena
I was provided with fantastic customer service by the team at Automizely. I highly recommend them to anyone with a Shopify store.
this is very helpful, and i dont know what else to say i dont know why you force me to use 100 characters lol
easy to setup and fast,but am having issues with importing my subscribers list still not fixed although i contacted them a week ago.
also everyday the APP shows i have new subscribers but never show a list or email or anything !!!
I find this app a mush have for every Shopify store. The customer care is amazing and it is so easy to use.
Great support! Had a question they resolved right away! Would love if there was a bit more freedom and flexibility in the email design. Its a great, easy to use tool as is however!
Looks promising enough. Just installed app and I have to test how it works. Will further review later. So far I give 5 star
Thank You for the review.
Do let us know if you need any assistance.
We are awaiting eagerly for the full review.
So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was going to leave a review after I've gotten a feel of the app and the agents/customer service. I asked a second question and was given the answer very quickly, but once again Shahvaz brought up leaving a review. The agents should at least try to make the customers feel as though they are really there to help because they want to and don't mind it, not because they want some grand review. Anyway, so far the app isn't causing any problems and has what I need, but we'll see what happens later on down the road. As for AfterShip & Automizely, train your agents you have for Automizely - 30+ Free Apps to do and be better.
Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The feedback has been forwarded to the concerned team. The team will work on improving our training and make sure these incidents won't be repeated in the future.
In case you have any query or feedback, do reach out to us on the chat option available on your account or email us at support@automizely.com
Kind regards,
Mudit