Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

May 5, 2021

staff are extremely helpful. Easy to understand and work with! It fits the description completely. I recommend it!

Makingmodestee
United Kingdom
About 4 hours using the app
June 21, 2023

Just started using it, looks like a good solution for email marketing with generous plans. also great and fast customer support!

Zandaland Stationery
United States
About 4 hours using the app
November 25, 2021

It really helps to my small store. Many marketing tools are all in one app. I will upgrade my plan in the future.

Vintage Mist
China
About 4 hours using the app
October 21, 2021

Easily provides email marketing campaigns in one interface. Very easy to use and setup takes minimal effort.

Mana Mocha Coffee Co.
United States
About 4 hours using the app
August 15, 2023

Technical support is very quick and helpful. I'm looking forward to seeing how the flows enhance our conversion rate.

Speech Savvy
United States
About 4 hours using the app
Edited March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. is very excellent this app

MakeupCover
Italy
About 4 hours using the app
June 14, 2021

Spoke with Ravi on live chat to help me set things up and so far very impressed! The support is great and I'm amazed at how many features of this app are completely free!? I needed this to collect customer emails addresses on a less intrusive basis than my previous default pop up and it seems to do just that! Two small feedback points would be it would be good to have the sticky button all the time and not have to have the pop up show after up to 60 seconds. So essentially the customer has to click the sticky button to see the subscribe box. Also would be nice to chose the location of this more specifically like bottom right instead of centre or side only

Little Thistle Gift Shop
United Kingdom
About 4 hours using the app
May 13, 2020

can't install ............always fill in the blank box but not valid submit button,i don't how to use。。no support

DIATONE OFFICIAL
China
4 days using the app
AfterShip replied May 22, 2020

Hello,
Thank you for your review. Could you please write to support@aftership.com which is available for help 24X7. Please share a screenshot to help understand the issue and we will definitely fix it for you.
Thanks
Team AfterShip

May 9, 2021

Great customer service! The interface is very easy to use as well. I've gained many new subscribers using this app

Cape Fear Collectibles
United States
About 4 hours using the app
April 24, 2023

I've only been using it for a few days ,but it seem like a pretty good app. I've never tried email marketing before so for someone like me, it can be a little bit of a learning curve setting things up. However, the help chat is very useful if you get stuck

UwU Vibes
United States
3 days using the app
AfterShip replied April 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

I would like to inform you that we've the help articles to guide our users to make the application simple.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Automizely