Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

August 16, 2021

The app has a lot of features and is a complete package. Customer service (Ravi) was very helpful to get me started too. I'd recommend this app

Mamajnr
United States
About 4 hours using the app
July 12, 2021

I used this app for doing my email. It his pretty easy, I had a little help from someone and he was very kind.

Les produits MAUI
Canada
About 4 hours using the app
January 13, 2022

I recently installed the app and so far it's been great! It's has a ton of features that I can use.

Timeless Designs & Decor
Canada
About 4 hours using the app
September 7, 2021

DO NOT DOWNLOAD. THIS APP IS SHOCKING. I ENABLED A POP UP AND IT DIDNT WORK FOR GOODNESS KNOWS HOW LONG. CUSTOMER SERVICE IS ROBOTIC AND DONT HELP. LISTEN TO ME, DON'T DO IT, I COMPLETELY REGRET THIS

Baby Icon
Australia
5 days using the app
AfterShip replied September 7, 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users and make their experience with the app useful. We have duly noted your concerns and feedback and a support executive has been assigned to investigate and resolve them for you. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Nitish
Team Automizely

May 26, 2021

Just started using the app, but so far so good. The interface is customer friendly, and provides lots of options. Customer Support is able to resolve any issue with speed, which is highly valued. We are excited to see what else we can do with the app.

Wild Diva
United States
About 4 hours using the app
April 27, 2021

Just added this app to my store today. I'll be launching my site at end of the week and needed an app to create and send my launch announcement. There are quite a few other features/capabailities I'll be using down the line but my main reason for adding this app was it was free and had great ratings. So far, so good.

Jig and Jubilate
United States
About 4 hours using the app
October 3, 2022

just did my first welcome message, at first not as easy to follow but the service in the chat was great and helped me get through the process.

decolores
United States
About 4 hours using the app
June 9, 2021

Kept telling me for 5 days that my issue will be solved in max. 24 hrs. On day 6 told me that they won't do it at all. Really bad experience.

999PAINTINGS
Germany
5 days using the app
AfterShip replied June 9, 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using the app. We will try our best to assist you on the same.

We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Hope we resolve this for you as per your expectations and continue to provide you nothing but the best.

Regards,

Rupam

Team Automizely

February 21, 2020

Still getting familiar with it but it is easy to use and simple. It is actually fun to use, hussle free editing

4OURMLY
Zimbabwe
5 days using the app
AfterShip replied February 26, 2020

Hello,
Thank you for sharing your feedback. Please let us know if you have tested the app and satisfied with it. Please take a minute to revisit the review and provide us with a 5-star rating if you are satisfied with the app.
Thanks
Team AfterShip

February 20, 2022

I have been looking for a replacement pop-up app for over three years and am so glad I stumbled upon Automizely Emails & Pop Up! It was very easy to set up and the customer service representative Lovish was a tremendous help with my discount and removing the powered by Automizely questions. I love the look, the ability to customize it with my own colors and fonts, and the feature providing the customer with the code right after signing up, in addition to sending a welcome email. Not to add there are a number of options to explore. I'm excited and can't wait. It's a little early to tell but from what I've seen so far, I'm impressed and feel it deserves five stars. Thank you Automizely! you are Automizely AMAZING!

Jonnay Designs LLC
United States
About 4 hours using the app