Reviews (6,384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.
Refine
-
By rating
Just started using the app, but so far so good. The interface is customer friendly, and provides lots of options. Customer Support is able to resolve any issue with speed, which is highly valued. We are excited to see what else we can do with the app.
Just added this app to my store today. I'll be launching my site at end of the week and needed an app to create and send my launch announcement. There are quite a few other features/capabailities I'll be using down the line but my main reason for adding this app was it was free and had great ratings. So far, so good.
just did my first welcome message, at first not as easy to follow but the service in the chat was great and helped me get through the process.
Kept telling me for 5 days that my issue will be solved in max. 24 hrs. On day 6 told me that they won't do it at all. Really bad experience.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.
I would request you to please tell us what we can help you with and what are your expectations using the app. We will try our best to assist you on the same.
We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@automizely.com
Hope we resolve this for you as per your expectations and continue to provide you nothing but the best.
Regards,
Rupam
Team Automizely
Still getting familiar with it but it is easy to use and simple. It is actually fun to use, hussle free editing
Hello,
Thank you for sharing your feedback. Please let us know if you have tested the app and satisfied with it. Please take a minute to revisit the review and provide us with a 5-star rating if you are satisfied with the app.
Thanks
Team AfterShip
I have been looking for a replacement pop-up app for over three years and am so glad I stumbled upon Automizely Emails & Pop Up! It was very easy to set up and the customer service representative Lovish was a tremendous help with my discount and removing the powered by Automizely questions. I love the look, the ability to customize it with my own colors and fonts, and the feature providing the customer with the code right after signing up, in addition to sending a welcome email. Not to add there are a number of options to explore. I'm excited and can't wait. It's a little early to tell but from what I've seen so far, I'm impressed and feel it deserves five stars. Thank you Automizely! you are Automizely AMAZING!
I use this for a pop-up to get more Subscribe. The most friendly is no doubt free plan. As a small store, we don't have much money for add-ons. This could help us pass through the beginning time.
Amazing customer service! Aditya was so quick in responding and fixing the issue I had with my pop up and email. It is working perfectly now!
Thanks so much for the help! Really appreciate it!
I originally provided this company with a great rating for the easy use of the tool. However, I have updated my score due to performance issues I experienced on Black Friday that continue to spam my subscribers repeatedly. The technical, while quick to respond are unable to stop the spamming and for the last 17 hours, my customers have received the same email over and over. I will never use this service or AfterShip again.
Thank you for sharing your valuable feedback.
We apologise for the inconvenience caused. We have gone through the chat transcripts and we are discussing this situation with the team. We will get back to you with an update on this.
Regards,
Riyaz
Team Automizely
I found this app which is very simple and easy to use. I also received quick responses when I asked them a question about setting something. I highly recommend add this app to your Shopify store.