Reviews (6,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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Very easy to use and customer support is quick and great! They have awesome templates & the app is easy to navigate. Highly recommend
Installed the app for pop ups. So far it looks good! Asked to have Automizely branding removed and had it removed quickly.
Customer service is very urgent so far so good working with them. Application is very user friendly to use and pretty seamless.
I just started using this app, so far it looks good. I haven't had a real chance yet to see how everything works.
I used this app for my popup campaign and it was easy to create and design. The help team was also great in helping me solve any problems I had. Very quick response.
Who wouldn't love a free and easy-to-use app? It also has comprehensive functions. It is very considerate from registration email, free coupons and shopping cart marketing. This is exactly what I want
I use the email pop-up and got the "watermark" removed by contacting them. Very fast support. Recommend to everyone. This is a good free alterative.
Products seem okay, but customer service is absolutely the worst you can find. No clue on what they are doing if you have a problem. Wanted to add other app from this company, but after this experience, no way! EDIT : It's been 2 hours now, still not close to solving my problem, will just delete the app and find another one. Don't waste your time on this one.
It is really unfortunate that your expectations were not met in your recent interaction with us. We will surely work towards not letting this happen in the future. Your feedback has been duly noted and is being worked upon at this very moment. A resource has been aligned to contact you via email and keep you posted on the progress.
We would also check and brainstorm how things could have been handled differently by the support staff.
Inconvenience is highly regretted.
Regards,
Nitish Kumar
Team Automizely
good app good support. very good app good support. very very pleased. Thank you for this good app. :)
This is a really great app and the support is amazing and quick! I use many of the tools for my site and have been looking for such an app lately.