Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

May 25, 2021

Excellent and Prompt Customer Service not to mention that it's user friendly. I highly recommend this App.

Lat.tique Boutique
Canada
About 5 hours using the app
Edited May 5, 2020

I added the messenger feature to my website, but now I can't remove it. You can't upload contacts from another list to send emails from here. Okay for popups, but the generator feels dated.

Ébène Apparel
United States
6 days using the app
AfterShip replied May 5, 2020

Hello,
Thank you for your valuable feedback. We are working on getting the contacts getting synced to our app and it is expected to get implemented by the end of this month.
Thanks
Team AfterShip

Edited May 14, 2020

Amazing functionality for a free app... I was pleasantly surprised and have been trialling lots of the features today to see what works for our site best. Very impressed!

OC Gear
United Kingdom
About 5 hours using the app
May 21, 2020

BEWARE READ THIS: They USE YOUR WEBSITE front page to put their own ADS. Your store looks untrustworthy and not professional at all. It can be the best app in the world but it is NOT WORTH losing THE REPUTATION OF YOUR STORE for it. I had to remove the app to get rid of the huge AD on top of my store's name.

My Pretty Print
Canada
6 days using the app
AfterShip replied May 22, 2020

Hello,
Thank you for your feedback. We have disabled the bar showcasing our advertisement. Please check now and let us know if that suits you now.
Thanks
Team AfterShip

January 17, 2020

This is a great product that offers a lot of free services in one. Easy to use and has a lot of variety to choose from!

Design with a Greek Sensibility
United States
About 5 hours using the app
May 29, 2020

Estou gostando demais

Auto ScannerShop
Brazil
About 5 hours using the app
December 7, 2023

I used the App as I was having email reliability issues. It enabled me to get time critical comms to customers via SMS.

Your Local School
Australia
About 5 hours using the app
January 23, 2020

Very easy to use especially if you are just starting! It's been hard to find an app that is free for email marketing. This is pretty great!

Hajinèt Beauty
United States
4 days using the app
September 21, 2023

amazing service

Sams Dealz
United States
About 5 hours using the app
Edited November 29, 2019

Tres bien merci les fonctionnalités fonctionne fonctionne bien et je trouve simple et vraiment efficace pour moi

Vapingue PsYVaP
France
About 4 hours using the app