Reviews (6,378)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

Edited February 16, 2021

They helped me immediatly with my problem, very quick and good responses. Very happy with the free app also.

Ambiance Canvas
Netherlands
38 minutes using the app
April 1, 2021

I used this app for a sign-up pop-up discount offer. It does the job perfectly and was easy to set-up. The help desk was also great - very responsive, quick and clear.

Studio Wylder
United Kingdom
37 minutes using the app
October 30, 2021

fantastic support, extremely quick to respond. They were able to help me solve my issue no problem.

warugaki
United States
37 minutes using the app
May 19, 2022

I only had this app for a few minutes because I gave up due to not being able to figure out how to disable a function, however, reaching out to the live chat I was helped instantly and they helped me figure out what I needed. So I will be redownloading the app, especially since their live chat is very quick and helpful.

Honey Glaze Art
United States
37 minutes using the app
March 24, 2021

Works great. Easy to use. Great customer service. Email options are way better than what shopify offers. Recommend to anyone wanting to send additional emails out to their customers!

Sands Serendipity Boutique
United States
37 minutes using the app
July 15, 2021

I contacted customer Service and in within 5 minutes, my question was resolved. Can't wait to utilize the app.

Pacific Skye Boutique
United States
37 minutes using the app
December 9, 2020

I used this app to help set up my e-mail marketing for my store. The customer service was prompt and very efficient!

Home Tech Solution
Canada
37 minutes using the app
December 10, 2021

1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.

Rich Gone Broke
South Korea
37 minutes using the app
AfterShip replied December 10, 2021

Thanks for sharing your valuable feedback. 

We are disappointed to know that you did not have the best experience using our app.

The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion.

As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better.

I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter.

Regards,
Neelima Aggarwal
Team Automizely

July 29, 2021

I was looking for an app only to help with my abandoned cart rate, and then I found this that could do a lot more than what I expected.

Zeo Sleep HK
Hong Kong SAR
37 minutes using the app
November 14, 2021

good service ,it will give help frist time and that's the perfect solution.The app is easy use and it is free.

Vacplus
China
37 minutes using the app