Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited November 23, 2019

Good to Use for your shop. its easy to use and work on it. good plan and cheap rate with Automizely Sales Pop + Webpush

Everyday Sandals
Canada
23 minutes using the app
August 22, 2023

I uninstalled the app within the USAGE trial period.

I was still billed regardless

Wouldnt recommend at all

MASTER SUPPLIES
Kenya
28 minutes using the app
AfterShip replied August 23, 2023

We apologize for the inconvenience caused regarding the billing charges.

We received your query on 22-Aug-23 and initiated the refund along with a confirmation email for the refund on the same day.

We would love to set up a call to understand any feedback or challenges you faced while using the app and hopefully clear any doubts you may have.

Looking forward to hearing from you!

Regards,
Team Automizely

Edited October 8, 2019

Très bonne application je l'utilise sur tous mes shop ! je recommande à 100% !
Très bien ! très bien !

Wieco
Belgium
18 minutes using the app
AfterShip replied October 11, 2019

Thank you for the review. Please do recommend any improvement that you would want to see within the app.

June 20, 2020

Does a lot but not enough control - for example I'd like to add a disclaimer line about the offer code in the pop-up saying it's only valid on certain things, but there's not option to add extra text. But most annoyingly of all it's started popping up the browser permission ask for all customers saying 'this site would like to send you notifications' and there's doesn't seem to be any way to stop it doing this!!

Nice Things by Helena
United Kingdom
25 minutes using the app
AfterShip replied July 1, 2020

Thank you for your suggestion. We have conveyed the same to the implementation team and we will share an update soon.

June 28, 2023

THE WORST NIGHTMARE EVER!!! I THOUGH THERE IS A WORSE APP MORE THAN SMSPUMB UNTIL I USED THIS APP, ALL THESE GUYS ARE SCAMMERS

Natura Siberica Jordan
Jordan
23 minutes using the app
AfterShip replied June 28, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

We regret the inconvenience caused to you.

Regards,
Team AfterShip

Edited October 9, 2019

great app fantastic, gets the job done. we need to unlock more features though so that it can compete with the rest

Eureka Drone
Canada
15 minutes using the app
AfterShip replied October 11, 2019

Thank you for the review. Please do recommend any feature that you would want to see unlocked.

February 21, 2021

just started using the app. so far it seems pretty easy to navigate and the customer support is fast and efficient.

Le Beau Monde Boutique
Canada
14 minutes using the app
September 19, 2019

I dont understand the URL part with youstore.com when i try to enter the url. It is quite confusing at first

Vision 红糖
Singapore
13 minutes using the app
April 8, 2023

Absolutely Horrible App I signed on for $11 monthly but it is so hard to set it up kept asking me to subscribe to $179 a month package. Keep your money don't sign on

Replacement Water Filters
Canada
17 minutes using the app
AfterShip replied April 11, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that it is keep asking you to subscribe to $179 plan.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Team Automizely

August 10, 2020

dont work very bad............................................................................................................................................................................................................................................................................................

COCONUT BABY ACCESSORIES
Ecuador
14 minutes using the app
AfterShip replied August 10, 2020

Hello,
First off, thanks for sharing your feedback. I’m really sorry that Automizely didn’t meet your expectations. Clearly, we fell short, and I apologize.

The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. But, for us to serve you to the best of our capacity, we would like to have a little more insight into what happened or what went wrong on our end that we need to work on to make this experience delightful for you.

We’ll see to it that you get what you need this time.

Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance.

Have a great day!