Reviews (6,378)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversions through its email campaigns, SMS updates, and pop-up forms. They appreciate its ease of setup, user-friendly interface, and features like the Flow Editor. The app is noted for its fast performance and reliable installation. Customer support is also a highlight, with staff members such as Jai, Ayushi, and Karan receiving praise for their responsiveness and professionalism.

May 28, 2021

Love this app, great features, and very quick and helpful communication on live chat! Thank you very much.

Aquamarina Beauty
United Kingdom
About 2 years using the app
August 8, 2023

Tricked me into upgrading plan and then after the feature is not avaialable refused to refund!

Everything is so complicated in the aftership apps suite and support is probably AI chatbots

Donuma
United States
About 2 years using the app
AfterShip replied August 10, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We understand that our app didn’t meet your expectations and we are continuously working to improve the application hence you will notice other enhanced features soon. Also, we've processed the refund from our end.

You are our valued user and we always aim to deliver a great experience. One of our experts has sent an email to you so that we can connect over the screen share meeting to help you further.

Again, we regret the inconvenience caused to you.

Regards,
Team AfterShip

November 26, 2021

I have had this app sitting for a while, and I'm just sorry U didn't put it to use sooner. It's so intuitive and FREE.

Global Collect
United Kingdom
About 2 years using the app
June 17, 2023

Es una aplicación muy intutitiva pero en el momento que he tenido una duda, me han atendido en el momento. El chico que me ha atendido Jai, me ha resuelto todo enseguida.

Andrés Sendra
Spain
About 2 years using the app
Edited June 10, 2021

I had trouble setting it up & had amazing help via chat with Nitish! The issue was resolved and I can't believe it's free!

R3 Pet Gear
United States
About 2 years using the app
April 21, 2021

Quick and efficient customer service! Great app so far, easy to use and set up! Looking forward to seeing how it performs when I launch my shop.

Vermeil
Canada
About 2 years using the app
August 9, 2021

Very good Application, it meets every criteria that any store owner wants! Support team is fantastic!

Olympia Gloves
United States
About 2 years using the app
Edited June 29, 2023

Great customer service, quickly helped me with my problem within seconds! Thank you Automizely team! A big shout out to Sandiya for her patience and detailed eye with our issues.

Blushin' Gifts
Canada
About 2 years using the app
November 25, 2022

So far, I've only used the free pop-up feature for Newsletter sign-ups. I contacted support to remove the 'Remove "Powered by Automizely' button and Lovish did it super fast. Very happy with how quick it was. Thank you.

Sloane & Blake Inc.
Canada
About 2 years using the app
June 8, 2022

Prabha from Chat Support quickly helped me to fix an issue with displaying Inventory Counter and Standard Bar.
It was a professional and pleasant experience!
Thank you very much!

VALIEU - Creating Value!
Germany
About 2 years using the app