Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

Edited January 19, 2020

Estou iniciando os trabalhos com este app. Parece muito bom além de ser grátis. Por enquanto dou 4 estrelas, mas retornarei depois para uma melhor avaliação. Recomendo que baixem e façam o teste.

TecFitFashion
Brazil
About 21 hours using the app
Edited July 1, 2021

Sorry, this app doesn't work for me. I wish it did. but 1. the social proof doesn't show images 2. it slowed down my website a lot Thought I could save some $$ but unfortunately I have to find a paid app.

momocasa
Canada
About 7 hours using the app
AfterShip & Automizely replied July 1, 2021

We are sorry to know that the app is not working for you.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam
Team Automizely

February 9, 2021

I wanted to send a newsletter and it did that. Customer support is good. Lots of verifying which is fine but a little annoying. Not as user friendly as I would like.

dirt road wares
United States
About 3 hours using the app
AfterShip & Automizely replied February 9, 2021

Hello,

We acknowledge your feedback. Domain verification is required to increase the email delivery rate.

Please feel free to reach us if you need any further help. We are available 24x7.

Regards,
Mukul Saxena

November 25, 2019

Seems pretty good so far, I am yet to actually try it out properly and publish on my site but seems easy to use.

Vytal Apparel
United Kingdom
About 1 hour using the app
August 18, 2021

The app itself is good.
You can't change the language, however, so it is useless in any other language than English. Too bad. Would recommend for shops only operating in English speaking countries, otherwise don't waste your time.

Bak Probiotic Skincare Sweden
Denmark
About 1 hour using the app
AfterShip & Automizely replied August 18, 2021

Thanks for writing the review and letting us know about your experience and opinion about our app.

We would definitely get your language related feedback forwarded to our product team and will work on it.

Do get in touch with us if you need any assistance while using the app.
We are available 24/7. You can always contact us via the live chat option available on your account.

Regards,
Nitish Kumar
Team Automizely

October 21, 2021

I have had some issues with the app working for a pop up but I had help via the chat with someone extremely helpful, quick to reply, polite, and all round a great help.

Rose & Co Lifestyle
United Kingdom
About 1 hour using the app
AfterShip & Automizely replied October 25, 2021

We are sorry to know that the app was not working for you as expected.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam
Team Automizely

March 14, 2020

Sorry but I uninstalled you app. Can you please fix your Unsibscribe button in your automated series so I can unsubscribe from your emails. Thank you.

Vegatox
United Kingdom
10 minutes using the app
AfterShip & Automizely replied March 24, 2020

Hello,
Thank you for your review. we tried contacting you through email. Please let me know if we could hear back from you.
Thanks
Team AfterShip

January 10, 2020

I have to review app so I can use it.....so I don't know how is it so I will put 3 stars...Don't know how can I put a review without using it but ok..

WaistFixer®
Montenegro
9 minutes using the app
November 13, 2019

Even though, my Shopify is connected, it still asking me to install App on my store and will not allow me set it up.

Fozbima Accessories
United Kingdom
6 minutes using the app
February 27, 2020

That seems it doesn't work. At least the blinking favicon feature.
There are some JavaScript errors.

Black Alice Lingerie
United Kingdom
5 minutes using the app
AfterShip & Automizely replied March 4, 2020

Hello,
Thank you for your feedback. We would love to address the issue highlighted by you, for which if you could please share elaborated details. Please let us know if we need to jump on a call to discuss things further. Awaiting your response.
Thanks
Team AfterShip