Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

December 29, 2021

I needed to verify my account. AfterShip was extremely prompt in their response and fast in their action. I feel very comfortable reaching out if I need assistance. Even though it is through text, it was a great human interaction.

The ClaraMae Collection
United States
5 months using the app
November 19, 2023

Just got everything set up and Jai was so immensely helpful and diligent in making sure I was good to go. Looking forward to testing this for BFCM.

Freshman Year Bucket List
United States
5 months using the app
Edited September 28, 2023

Great customer service, Adytia was quick and efficient! They jump quickly on a call to solve any issues.

VIEVE
United Kingdom
5 months using the app
April 6, 2022

Set up was very simple and integration with my store took less than 5 minutes. Customer support was very helpful with verification.

XO Tigerlily
United States
5 months using the app
April 9, 2022

Thank so Much for this good app so easy to install with more benefits I realy like your customer service.

bestfashion mn
United States
5 months using the app
July 28, 2023

Aditya Kumar - Really helpful service, thank you for responding quickly to my query and resolving the issue.

Fringoo
United Kingdom
5 months using the app
May 27, 2023

Pooja has helped with all my questions patiently with fantastic positive attitude, it was great pleasure. thank you so much 10 STARS

SinglePrice
United Kingdom
5 months using the app
May 13, 2021

I think this is a great opportunity to get things up and going. Thank you Anurag for your help with setting up the app.

IslandGirl Dream
United States
5 months using the app
September 25, 2023

very useful to have agents on hand to help. fast reply and great knowledge

Golden Luxe Jewellery
United Kingdom
5 months using the app
February 7, 2023

Very Useful. Jimmy from AfterShip Feed was very helpful and provided great customer service. Thanks!

HOTLINE GIRL
United Kingdom
5 months using the app