Reviews (5,831)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and site credibility, which enhances sales and site performance. It features trust badges and sticky add-to-cart options, with easy installation and the ability to upload custom badges. Reviewers praise the quick and professional customer support, especially the efficient live chat, which significantly improves user satisfaction. This app is favored for its valuable features and exceptional support.
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Does exactly what I wanted and the customer support is amazing. Especially Hana. I'd highly recommend. The app is also very easy to use.
I'm still new and learning and had to contact customer support, I have to say customer support was awesome!! Liz answered chat support right away and identified the problem (there was no 'real' problem). Very impressed as I believe these days customer support is EVERYTHING! Thank you, Liz!!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition she deserve. Thank you again, have a great day!
AVADA Support Team
Good App ! Great and instant support by team avada especially by @hana who was quick in her response.
I had an issue where my banner wasn't showing up on my website, so I reached out to technical support. Juliana was my technician and she handled the issue in record time, and was extremely kind and patient. Love this app and the support it provides!!!
The app it self was great but once i contacted the support it made it even greater than i expected resolved my issue in 5Mins Thankyou Jasmine and Tony you guys were great <3
Abby was very supportive from the customer support team, got my set up perfectly done on my store, thanks!
Hana was the best! Great customer service. We had a conflict with the theme announcement bar and she fixed that for us, then gave us instructions.
Tiana us the best support !
The dashboard for this app is incredibly easy and intuitive. I was hesitant because I was confused by the app I tried before for this purpose, but thank you, Avada, this is super clear. Will report back after some more time!
Exceptional service from start to finish. Their custom trust badges seamlessly match my website's style. Quick delivery and post-sale support. Boosted my site's credibility effortlessly. Highly recommended!