Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer trust and engagement, leading to increased sales. Features such as a countdown timer, trust badges, sales pop, free shipping bar, and announcement bar are customizable and user-friendly. Merchants value the app's responsive design, affordable pricing, and insightful analytics dashboard. The customer support team is often commended for their prompt, knowledgeable, and personalized service.

October 30, 2023

The customer support was amazing, I had a small issue and Esther worked very quickly with me to help fix it, would definitely recommend this app

United States
8 months using the app
October 12, 2023

I recently integrated the Avada Shopify app into my online store, and I am beyond impressed with its performance and the exceptional support provided by the Avada team.
Avada has transformed the way I manage my Shopify store. The range of features it offers is extensive, The app seamlessly integrates with Shopify, and I noticed a significant improvement.

Exceptional Support (⭐⭐⭐⭐⭐):
What sets Avada apart is its unparalleled support team. I had a few inquiries and encountered a minor hiccup during the initial setup, so I reached out to their support team. The response was not only prompt but also incredibly helpful. The support staff (Specially Hana" and "William) demonstrated a deep understanding of the product and provided solutions in a way that was easy to follow.

The Avada support team is a true asset. They are not only responsive but also highly knowledgeable about the app and its functionalities. It's evident that they genuinely care about their customers.

Continuous Improvement:
I appreciate the commitment of the Avada team to continuous improvement. Regular updates and enhancements show that they are dedicated to providing users with the best possible experience.

2 months using the app
November 18, 2023

I recently had the pleasure of using AVADA and I must say, the live support feature exceeded my expectations. The seamless assistance provided by the live support team, especially by a representative named Abby, was truly exceptional. Abby went above and beyond to address my queries and concerns promptly and efficiently.

The real-time support not only resolved my issues but also showcased the dedication of the support team to ensure a positive user experience. I appreciate the personalized assistance I received from Abby, and it made my interaction with the application much more enjoyable.

Thanks to the AVADA team for having such an outstanding support system in place. I highly recommend this application to others, not only for its functionality but also for the excellent customer service provided by individuals like Abby.

About 1 month using the app
October 28, 2023

Prakash was exceptional in his help today with my website. He helped us got Holiday ready. Awesome support offered!

Fischer's Jewelry
United States
12 months using the app
November 1, 2023

There are many features in the application that you can use to increase sales on your site. Abby helped me use a feature in the app. She is a helpful and kind person. Thanks :)

About 2 months using the app
September 17, 2023

This free Shopify app has been a game-changer for my store. Sales soared after installation, thanks to its user-friendly interface and powerful features. However, what truly sets it apart is the exceptional support team. They're quick, knowledgeable, and genuinely care about your success. Their personalized guidance and insights have been invaluable. If you're looking for a free app to boost Shopify sales and stellar support, this is it! Don't miss out on this gem.

United States
8 months using the app
October 28, 2023

Jasmine was very quick and to the point . She had my issue fixed within seconds . I wish all my customer support was as amazing as her .

United States
5 months using the app
November 10, 2023

Customer support response was incredibly fast and also, they provided me with a very effective and fast solution, thanks Sunny! I used the app to payment trust badges, very easy and intuitive.

Rev Works
2 months using the app
September 23, 2023

I recently started using the Avada app to enhance my online store, and I couldn't be happier with the results. This app is a game-changer when it comes to adding trust badges and timers to your product pages.

The trust badges have significantly increased my customers' confidence in my website, which has resulted in a noticeable boost in conversions. The timer feature has created a sense of urgency among shoppers, encouraging them to make faster decisions and ultimately driving up my sales.

What truly sets Avada apart, though, is their exceptional customer support. Jasmine, in particular, went above and beyond to assist me with any questions or issues I had. Her knowledge and dedication to helping me get the most out of the app made a world of difference.

In summary, if you're looking for a reliable and effective trust badge and timer app for your online store, look no further than Avada. It not only delivers on its promises but also provides top-notch customer support. Thank you, Jasmine, and the Avada team for making my online store more successful!

About 2 months using the app
October 14, 2023

Thanks Emily and your team for your hard work and answer quickly to us,i hope this make you and your team always just better and better

4 months using the app