Reviews (5,815)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and upsell features. It's praised for its user-friendly interface, easy integration, and additional options like sticky add to cart buttons and custom badge uploads. The app effectively enhances site aesthetics and performance, with customer support noted for being quick, professional, and exceptionally helpful.

April 24, 2024

I really recommend Ava trust bage. It is not only free but customer service is very friendly prompt to help. I was helped by Esther and she was really nice fast and accurate in what I requested from her.
Keep up the good job, Avada team!

Casa Allure Nova
United States
4 months using the app
May 18, 2024

Big ups to Prakash for the great customer service! Quick and to the point. I recommend this app for people who want to improve their business's conversion rate.

Chisel X
Canada
About 1 month using the app
July 7, 2024

TOBY's Great Customer Support i have good experience with TOBY

JEEMJAWWAD
Pakistan
17 days using the app
June 22, 2024

Hana, did help me very well and very quick. I'm very happy with the customer service.

Clever Item Store
Netherlands
29 days using the app
February 7, 2024

I'm just getting started with this app but I love the way it looks. The features are excellent and the customer support is wonderful. I had an issue connecting to my Facebook account in order to activate the live chat feature and the person who helped me stuck with me for quite a while until it was resolved. I definitely appreciated it and now everything is running smoothly.

The Positive Vibes Shop
United States
4 months using the app
March 14, 2024

I am using the Avada Trust Badge and Sales Pop-up, it is amazing. But I have faced some issues but Lydia and Tony helped me to clear all my issues. I wholeheartedly recommend Lydia and Tony services to anyone seeking exceptional guidance—five stars without reservation.

Exceptional Guidance and Support - 5 Stars for sure!

Prime Apparel
United Kingdom
10 months using the app
January 16, 2024

Installing apps, open apps is easy for everyone but setting up is not easy for all apps then the chance we have to approach customer support here HANA helped me a lot to set up reviews and sales popups thanks a lot HANA and Avada team

Fashion with Flair
Latvia
6 months using the app
June 16, 2024

Pamela guided me through it in the best way possible. Thank you Pamela

Teeinspire
Côte d’Ivoire
29 days using the app
January 12, 2024

I am very grateful and in awe with the service and help I have received from Avada.
Now I do understand why they have 5 stars rating, because they are truly amazing.
I was helped by Esther and if I could give 10 stars and more I surely did so!
Keep doing the good job by giving a excellent assistant to the customers.

Pelusepeti
United Kingdom
3 months using the app
June 14, 2024

We are new to this app and haven't had the opportunity to use it during sales yet, but the setup was unbelievably easy and the customer support is absolutely stellar ( THANK YOU Pamela, Tiana and Maison ). We had an issue with how the app was behaving on mobile and needed help asap. The in-app chat box makes reaching out SO convenient. No digging through documentation needed to figure out how to reach out to them. On top of that, I had a response QUICKLY and the issue was fixed before the next day. During the process, they cared enough to give us updates and kept us informed on the progress of solving the problem. Mind you, we're on the basic free plan. Get this app. Give it a test drive. The customer support alone makes it worth it if and when you need help.

JTPerceptions
United States
About 15 hours using the app