Reviews (5,815)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and upsell features. It's praised for its user-friendly interface, easy integration, and additional options like sticky add to cart buttons and custom badge uploads. The app effectively enhances site aesthetics and performance, with customer support noted for being quick, professional, and exceptionally helpful.

February 28, 2024

Honestly, I had trouble with the timer appearing on the site and so I contacted their support tea, and they worked wonders. Specifically, Audrey who took the time to find the problem and create a solution. Gave her access to adjust the site accordingly and she got the job done. Avada support team clears. Thank you, again!

Catalog25
United States
About 2 months using the app
March 31, 2024

PERFECT FOR YOUR SALES OPTEMIZATION, EXTRAORDINARY SUPPORT TEAM, HANA FROM SUPPORT TEAM WAS KIND TO HELP ME PATIENTLY THROUGH OUT. THANKS TEAM

Ethnicsupply
India
12 months using the app
September 9, 2024

Great App
Great Customer Service
Great Technical guy
Specially HANA & WILLIM

kava
Kuwait
About 1 hour using the app
November 6, 2024

Amazing customer service

fanciepaws
United Kingdom
1 minute using the app
April 11, 2024

Hana Anvia was very helpful to our team and helped customize a few things quickly!

Winkflo
United States
About 1 year using the app
September 11, 2024

Audrey und Williams sind sehr hilfsbereit und konnten meine Probleme immer wieder schnell lösen.

EVO SKIN
Germany
About 2 months using the app
April 29, 2024

Great app so far. I had some trouble setting up some things and support was amazing and super quick. Thanks Esther :)

Supertrendy Colombia
Colombia
3 months using the app
February 13, 2024

I am extremely satisfied with the assistance provided by Hana. She responded instantly to my question, showcasing not only impressive speed but also a remarkable ability to quickly understand my issue. Thanks to her acute understanding, Hana provided me with an effective and relevant solution. Her help has been invaluable.

Grattou Miaou
France
4 months using the app
December 31, 2023

I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication.

Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions.

The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs.

Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service.

Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.

PocketProjector™
Germany
3 months using the app
January 16, 2024

Great app with good customer service!
A few people helped me with little customizations and questions I had.
I recommend!

Blanket Creek Pottery
United States
Over 1 year using the app