Reviews (5,825)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.

June 19, 2023

great app and customer support from Esther, who made prompt responses for me to solve my issue. The trust badges are very formal and the implementation is easy.

GroomLux
United States
4 months using the app
June 18, 2023

i want to activate some badges so i contact them . the lady did a great job in a second and she is so kind .
Thank you Esther , you are the best

𝔅𝔱𝔦𝔱𝔬 𝔅𝔢𝔞𝔲𝔱𝔶 & ℭ𝔞𝔯𝔢
Canada
4 months using the app
April 5, 2023

Very useful app and above that excellent and prompt support by their team, especially Hana who helped resolve my issue.

zonesyrups
India
4 months using the app
October 14, 2022

its amazing as well as support is amazing jasmine assist me very professionally and help me out very quickly

Shopihana
United Kingdom
4 months using the app
December 2, 2023

Very good. Customer service was prompt and attentive

Dolltrove
Hong Kong SAR
4 months using the app
May 16, 2021

Good app and good support. Thank you very much, Avada. I believe that I will increase sales and strengthen my brand when using Avada products.

INFINI.Tee
Vietnam
4 months using the app
AOV.ai replied May 17, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Please feel free to ask if you need our support anytime
Daisy

February 15, 2024

Esther m'a aidé super rapidement. Merci pour votre professionnalisme

TIFAWTE COSMETICS
France
About 1 hour using the app
December 11, 2023

Customer support was quick to respond to any issues. Jasmine immediately worked with me to resolve the issue. I highly recommend this app.

okini.one
Japan
4 months using the app
July 30, 2023

Awesome app. Does what it claims. Amazing customer service. Really happy with the team and the app. They have some amazing CRO solutions.

Athlab
India
4 months using the app
October 29, 2022

Great app and great customer service!
Abby was very quick to solve the problems I was having with the setup.

▷ZONA 3G | Fundas y accesorios para móviles
Spain
4 months using the app
AOV.ai replied October 29, 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!

Best,
AVADA Support Team