Reviews (5,825)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.

April 9, 2022

Happy with all features. Roger was very helpful trough the chat. removing the Avada pub for free. Will make the difference on my website

thepinetrekkers
United Kingdom
4 months using the app
March 22, 2023

this is main app in any store, it is useful and help me with a good tools .
it has good support and Ms. Jasmine is good and fast .
Thanks

Mulla Billiards
Saudi Arabia
4 months using the app
June 26, 2023

Juliana was very kind, prompt, and extremely helpful in resolving my issues with the free shipping and announcement bars!

Amalina Gourmet
United States
4 months using the app
November 10, 2022

Great App, Great service, Esther helped me very quickly and with high competence. Hard to believe it's free. Their invoicing software is also great.

Joliku™ Official
Germany
4 months using the app
AOV.ai replied November 10, 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!

Best,
AVADA Support Team

May 16, 2023

I loved using Avada and Emily helped me so much!! Great customer support. I am happy to have my accountant on my website

Latiendafy
Peru
4 months using the app
July 6, 2022

Great support from Prakash, he was great to talk with and easy to work with. I had a few questions regarding the countdown timer with which he helped me with and also help with a couple of other features as well.

DGR-Creations
United States
4 months using the app
June 15, 2021

Amazing App, amazing Customer Support. Many tools free and even when you direct a question on Facebook to the community, they will react very quickly. Thank you Avada!

Nesche Socks
Germany
4 months using the app
June 15, 2022

Great app! A lot of help from Candace! She answered all my questions kindly. I will continue to use this app

Trendy Carousel
Canada
4 months using the app
February 17, 2023

J'avais un problème avec une MAJ du thème. Le support a été très réactif et a réglé mon problème très rapidement.

LEOP Jewerly
France
4 months using the app
December 15, 2022

Great customer service, the girl helped me a lot more than other apps I want someone to help me to improve my shopify store

victoria online store
Australia
4 months using the app