Reviews (5,730)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. Key features include trust badges on product pages, sticky add-to-cart, and live chat integration, with options for custom badge uploads and displaying payment method badges. The customer service team, highlighted for members like Esther, Hana, and Tiana, is consistently praised for their quick, helpful, and efficient support, available 24/7 to resolve technical issues and enhance the user experience.

April 5, 2023

Very useful app and above that excellent and prompt support by their team, especially Hana who helped resolve my issue.

zonesyrups
India
4 months using the app
October 14, 2022

its amazing as well as support is amazing jasmine assist me very professionally and help me out very quickly

Shopihana
United Kingdom
4 months using the app
May 16, 2021

Good app and good support. Thank you very much, Avada. I believe that I will increase sales and strengthen my brand when using Avada products.

INFINI.Tee
Vietnam
4 months using the app
AOV.ai replied May 17, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Please feel free to ask if you need our support anytime
Daisy

October 29, 2022

Great app and great customer service!
Abby was very quick to solve the problems I was having with the setup.

▷ZONA 3G | Fundas y accesorios para móviles
Spain
4 months using the app
AOV.ai replied October 29, 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!

Best,
AVADA Support Team

August 12, 2023

Jasmine is very helpful, when you have any issue with your shopify store badges she will 100% fix it

Giaglow
United Kingdom
4 months using the app
July 7, 2021

Comecei a usar aplicação para o countdown timer e é exclelente. Descobri que tem outras funcionalidades também muito boas. Já precisei de ajuda e o suporte é muito rápido e eficaz na resolução das questões. Um ponto de melhoria seria na Inactive Tab ter associado um Pop-Up com a oferta anunciada na Tab, ex: pop-up com o código de desconto, anunciado na Tab.

MODICHARM
Portugal
4 months using the app
September 22, 2023

Such a great experience. The customer service resolved my issue immediately, thanks to Abby.

My Store
United Kingdom
4 months using the app
September 4, 2023

Client support speed is amazing. It's really satisfying to work with them. Thanks for solving my problems that fast!!

Sinex Gym
Spain
4 months using the app
November 1, 2023

She solved my problem quickly. Thank you very much Esther.

My Store
France
4 months using the app
September 30, 2022

your support team and especially Emily is soo good. i am fully satisfied with her. love to use avada on my shopify store. thanks for giving!

Charm Den
Pakistan
4 months using the app