Reviews (5,816)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer confidence and sales through trust badges and upsell features. It's praised for its user-friendly interface, easy integration, and additional options like sticky add to cart buttons and custom badge uploads. The app effectively enhances site aesthetics and performance, with customer support noted for being quick, professional, and exceptionally helpful.
Refine
-
By rating
Yes, I like it very much. Your helpline Esther helped me a lot. I did not understand anything. I spoke to your helpline the name of "esther", so they told me everything on chat. Even after that. I didn't understand anything, so they told me to give me access to the store, so I trusted them and gave it to them with confidence and they did a very good job and gave it to me in two to three minutes. They gave me the store ready and set it up and after that they also sent me the video recording, thank you very much especially for Esther.
I just had to share my exceptional experience with Avada's Trust badges pop-up feature support team, particularly Tiana. Tiana was incredibly cooperative, humble, and patient throughout our interaction. Not only did she promptly address all of my queries, but she also demonstrated exceptional problem-solving skills.
I can confidently say that my conversation with Tiana has been the best support experience I've ever had. It was seamless, efficient, and Tiana's professionalism truly stood out. I will definitely be recommending both Tiana and Avada to others based on this positive encounter.
Thank you to Tiana and the entire Avada team for the outstanding service. Keep up the fantastic work!
çok yardımcı oluyorlar
The app is user-friendly and has a variety of options to help boost sales on your store! The customer support is also quick to respond.
I encountered an issue where the free shipping bar was not displaying on my website. Pamela promptly addressed the matter by rectifying the code from the backend. The issue has been completely resolved. Thank you!
I would like to thank all the support from Avada and especially Toby for the excellent service and commitment. I had an issue with the announcement banner, and they forwarded it to the technical team, and Toby quickly solved my problem. Thank you very much! I love this app!♥
Amazing experience
Tiana and Tony were very helpful. They were very polite and understanding. Thank you very much to both of them. A great support team!
Awesome, there's so much value in this app, and as with all Avada apps, the support is second to none! I had an issue with something that needed code added to fix, and Hana immediately got on with Toby in the tech team, who has also supported me before with the Avada SEO app, and within minutes had custom code added for me that fixed a sales pop up to look exactly how I imaged it! They are extremely on the ball, super friendly and incredible helpful. I don't know how I'd run my shop without Avada, honestly.
Lydia is very nice. She explained my problem to me in detail and solved it in a very short time. She is someone who does her job well. Thank you for your help.