Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

June 4, 2023

Avada is an exceptional WordPress theme that has surpassed my expectations. Its versatility, customizability, and sleek design options make it a top choice for any website project. The theme's intuitive interface and comprehensive documentation make it accessible even for beginners. But what truly sets Avada apart is its outstanding customer service.

During my experience, I encountered a minor issue that needed resolution. The support team, especially Guy Toney, went above and beyond to provide prompt assistance. Guy's expertise, professionalism, and genuine desire to help ensured that my issue was swiftly resolved, leaving me impressed with Avada's commitment to customer satisfaction.

In conclusion, Avada is not only a powerful and feature-rich theme but also backed by an exceptional support team. I highly recommend Avada to anyone seeking a reliable and visually stunning WordPress theme.

Soju Hub
Netherlands
4 months using the app
March 15, 2022

Fennic was a great help! Very happy to be able to speak to a human and get results fast! I would recommend AVADA to anyone with a Shopify store.

Lavender Express
Canada
4 months using the app
August 12, 2023

I love that the app was free and Emily I thank you a lot for your help today in helping me set everything up! its my first time using this shopify app and I defiantly recommend it :)

Beauty Infinite
United States
About 2 months using the app
June 21, 2023

That's a good experience, I like this application and I recomended Avada Pop-up of badges. I have talked to SAV, they kind !

Zen Wellness
France
3 months using the app
February 26, 2023

EPILE
France
4 months using the app
November 25, 2022

Me encanto la atención, tus problemas te lo resuelven en nada de tiempo, te brindan atencion maxima y preocupacion por tus problemas, excelente servicio.

Saler
Spain
4 months using the app
March 13, 2023

I'm happy to provide a glowing review for Juliana in customer service for the Avada Trust Badges Sale Pop-up app!

Juliana was an absolute pleasure to work with. She was incredibly knowledgeable about the app and was able to answer all of my questions quickly and thoroughly. Her friendly and professional demeanor put me at ease and made the entire experience a delight.

What impressed me most about Juliana was her willingness to go above and beyond to ensure that I had a great experience with the Avada Trust Badges Sale Pop-up app. She was patient, attentive, and took the time to understand my needs and concerns. I felt truly heard and valued as a customer, and it was clear that Juliana genuinely cares about delivering the best possible service.

Overall, I would highly recommend the Avada Trust Badges Sale Pop-up app to anyone looking for a top-notch customer experience. Thanks to Juliana's exceptional service, I feel confident in my decision to use this app for my business, and I look forward to working with her again in the future.

Necklack
France
4 months using the app
June 20, 2023

I an happy with the fast chat support and the quality product and the features. Thank you very much Avada

Conveying & Hoisting Solutions
Australia
3 months using the app
September 22, 2022

The Customer support is fantastic and fast. The app itself has everything I need to run a successful store.

Infyre
United States
4 months using the app
Edited December 27, 2022

I needed help, I met a great person ( Hallyfe) who helped me a lot and answered all my requests.
Thanks

Sands-beauty
France
4 months using the app